Customer Satisfaction Survey
1.
Overall, are you satisfied or dissatisfied with the service you received from our company?
Satisfied
Unsatisfied
2.
Which of the following words would you use to describe our services? Select all that apply.
Reliable
High quality
Good value for money
Overpriced
Poor quality
Unreliable
3.
Did our services meet your needs?
Yes
No
4.
How would you rate the quality of the service?
Very high quality
High quality
Low quality
Very low quality
5.
How would you rate the value for cost of the service?
Above average
Below average
6.
How responsive have we been to your questions or concerns about our services?
Responsive
Unresponsive
Not applicable
7.
Will you use our company's services in the future?
Yes
No
8.
Do you have any other comments, questions, or concerns?
9.
If you are happy to be contacted to discuss your feedback, please leave your name and contact information.