Customer Satisfaction Survey Overall, are you satisfied or dissatisfied with the service you received from our company? Question Title * 1. Overall, are you satisfied or dissatisfied with the service you received from our company? Satisfied Unsatisfied Which of the following words would you use to describe our services? Select all that apply. Question Title * 2. Which of the following words would you use to describe our services? Select all that apply. Reliable High quality Good value for money Overpriced Poor quality Unreliable Did our services meet your needs? Question Title * 3. Did our services meet your needs? Yes No How would you rate the quality of the service? Question Title * 4. How would you rate the quality of the service? Very high quality High quality Low quality Very low quality How would you rate the value for cost of the service? Question Title * 5. How would you rate the value for cost of the service? Above average Below average How responsive have we been to your questions or concerns about our services? Question Title * 6. How responsive have we been to your questions or concerns about our services? Responsive Unresponsive Not applicable Will you use our company's services in the future? Question Title * 7. Will you use our company's services in the future? Yes No Do you have any other comments, questions, or concerns? Question Title * 8. Do you have any other comments, questions, or concerns? If you are happy to be contacted to discuss your feedback, please leave your name and contact information. Question Title * 9. If you are happy to be contacted to discuss your feedback, please leave your name and contact information. Done
