The Commission offices I visited were clean, orderly, and accessible.
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The Commission staff I dealt with identified themselves or wore name bages.
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The Commission staff I dealt with were professional and courteous.
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The Commission staff I dealt with were able to answer my questions.
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My telephone call to the Commission office was routed to the proper person.
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The Commission staff was available for me at convenient times.
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The time I waited for Commission action, by phone, in person, by mail, or by e-mail, was reasonable.
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The written information I received was clear and contained helpful information.
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The Commission clearly communicated to me how to comply with the Commission's rules.
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The Commission's website is informative, easy to use, and names a contact person for services.
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It is easy to use the online licensing process.
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It is easy to file a complaint with the Commission.
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The Commission investigates complaints and takes appropriate action.
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Overall, I am satisfied with the Commission's services.
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