We want to make sure that the Unilock Authorized Contractor program is providing you with the best tools, resources and support in the industry.  Please let us know how we are doing and tell us about your company.  Sharing your feedback will allow us to continue to bring new ideas that will help you build a thriving business and legacy in this industry. 

The information you provide is completely anonymous and your personal information will be kept confidential.   
Tell us about your experience with the Unilock Authorized Contractor Program:

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* 1. How long has your company been a Unilock Authorized Contractor?

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* 2. What is the main reason you chose to be part of the Unilock Authorized Contractor program? (select one)

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* 3. Please indicate which Unilock Authorized Program benefits and resources your company has engaged with this past season (select all that apply)

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* 4. Overall, how satisfied are you with the value of the benefits and resources offered as part of the Unilock Authorized Contractor program?

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* 5. How valuable is being a part of the Unilock Authorized Contractor program to growing your business and helping to make it more successful?

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* 6. Overall, how would you rate the 2022 Unilock Authorized Contractor Program compared to the program offered in years past? 

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* 7. What would you ADD or CHANGE to make the Unilock Authorized Contractor program more valuable for your company?

Tell us about your experience with the Unilock team, resources, and partners:

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* 8. How did you first become aware and hear about the Unilock brand? (select one)

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* 9. How would you rate the quality of the assistance you receive from your local Unilock Territory Manager (TM) (1 = very poor, 5 = excellent)

  1 2 3 4 5
Unilock Territory Manager

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* 10. How valuable is the assistance you receive from your Unilock Territory Manager (TM) (1 = not valuable at all, 5 = extremely valuable)

  1 2 3 4 5
Site Visits
Installation Information
Product Information
Pricing
Joint Sales Calls
Using U-Vision Software
New Sales Tools
Installation Tools
Samples

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* 11. How would you rate the quality of assistance you receive from your main Unilock Dealer? (1 = very poor, 5 = excellent)

  1 2 3 4 5
Unilock Dealer

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* 12. On a scale of 1-5, rate your main Unilock dealer for the following.   (1 = very poor, 5 = excellent)

  1 2 3 4 5
Availability / Stock
Delivery
Price
Location
Service
Variety of product
Loyalty to Unilock
Staff product knowledge

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* 13. How often do you use the Unilock Contractor website?

  Never Rarely Sometimes Often All the time
Unilock Website

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* 14. Does the Unilock Contractor website contain all the resources you need?

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* 15. Please tell us the types of training tools or resources you are missing that you would like to see from us for:

Tell us your outlook for the upcoming 2023 hardscaping season:

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* 16. How many hardscape projects do you have booked for the 2023 season compared to the amount you had booked at this time last year for 2022?

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* 17. What percentage of the hardscaping projects you have booked for the 2023 season fall into the following categories? (Just include numbers, no percentage symbol. Must add up to 100)

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* 18. What is the greatest challenge you expect your company will face next season? (select one)

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* 19. How do plan to recruit new employees? (select up to 3)

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* 20. Which of the following benefits do you provide to your employees?  (select all the apply)

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* 21. Using the list below, please select the top 3 ways you secure the best quality leads for your business. (Indicate 1st, 2nd, 3rd)

Tell us about you and your business:

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* 22. What is the age group of the owner(s) of your company?

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* 23. How long has your company been in business installing hardscapes?

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* 24. What is the range of your company’s total gross sales?

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* 25. Estimate the percentage of your company’s gross sales from installing concrete pavers and walls.

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* 26. What is the percentage change in gross hardscape sales this year versus the prior year for your company?

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* 27. Estimate how many square feet of concrete pavers your company installed this past season.

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* 28. Approximately how many hardscape projects has your company installed this past season?

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* 29. How many paver installation crews did your company have during this past season?

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* 30. How many of your customers ask to see additional paver and wall options other than the Unilock brand?

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* 31. What percentage of your customers choose their own paver or wall, with minimal help from you?

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* 32. Using the list below, please select the top 3 ways your customers select their paver products and colors. (Indicate 1st, 2nd, 3rd)

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* 33. Please indicate which Unilock region your company works with.

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