Customer Satisfaction

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* 1. What KANSASWORKS Office did you visit today?

Colby

Dodge City

Garden City

Goodland

Great Bend

Hays

Hutchinson

Liberal

Newton

Salina

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* 2. Rate your overall satisfaction with the service you received today.

Very Unsatisfied

Unsatisfied

Neutral

Satisfied

Very Satisfied

Very Unsatisfied

Unsatisfied

Neutral

Satisfied

Very Satisfied

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* 3. If you were not completely satisfied with the service you received, what could we have done better<

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* 4. What was the purpose of your visit today?

Job Search

Resume Assistance

Unemployment Insurance Information

Job Interview/Job Fair

Assessment Testing

Workshop

Reemployment Services (RESEA, My (Re)employment)

Training Information (WIOA, KHPOP, TAA, etc)

Veteran Services

Use Fax/Phone/Copier/Computer

Other (please specify)

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* 5. How courteous and professional were the staff? 1=Not at all to 5=Extremely

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 6. How knowledgeable were the staff? 1=Not at all to 5=Extremely

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 7. How likely is it that you would recommend us to a friend or colleague? 1=Very unlikey to 5=Very likely

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 8. Did the Workforce Center help you achieve your goals today?

Yes

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* 9. Would you like someone from our team to contact you about your experience today?

Yes

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* 10. If you would like to be contacted, please give us your name and either a phone number or email address?

Name

Phone Number