SAT Business Travel Survey *****All Survey Reponses Will Be Kept Confidential***** Question Title * 1. What is the name of your organization? Question Title * 2. What is your title or position within the organization? Question Title * 3. What is the 5-digit zip code of: Your organization's primary location The majority of the air travelers in your organization Question Title * 4. What is the size of your organization and how many business trips by air does your organization make each year? Number of employees Number of trips by air each year Question Title * 5. What is your organization’s annual travel budget? Question Title * 6. Do you expect your organization to do more, less, or about the same amount of travel in 2017 than in 2016? Expect more About the same Expect less Not sure Question Title * 7. What percentage of your air travel is domestic versus international? % Domestic % International Question Title * 8. What are your top five business air travel destinations? #1 #2 #3 #4 #5 Question Title * 9. What percent of your travel budget is spent on non-commercial air travel (e.g. corporate jet, fractional jet ownership, charter flying)? Question Title * 10. Does your company own corporate aircraft? Yes No Question Title * 11. Indicate approximate percent of commercial air travel you do on each airline and if you have a corporate travel agreement with the airline (yes / no)? American Airlines % Yes or No Delta Airlines % Yes or No United Airlines % Yes or No Southwest Airlines Yes or No Other (please name) % Yes or No Question Title * 12. Which of the following best describes your organization’s written travel policy (check one)? There is a formal written, comprehensive travel policy There are various written policies on travel, but they are not comprehensive There are no written policies – only informal guidelines There is no travel policy Not sure Question Title * 13. Which of the following best describes your organization’s policy on employee selection of airlines and flights (check one)? Employees select their own flights with no restrictions Employees select their own flights within parameters set by company policy The organization strictly manages all corporate travel through a single person or entity within the organization The organization uses a third party company to manages corporate travel Question Title * 14. Please fill in the appropriate % of travel by originating airport San Antonio (SAT) Austin (AUS) Houston Intercontinental (IAH) Houston Hobby (HOU) Question Title * 15. What are the primary reasons you select airports in your area other than SAT for your air travel to your most important destinations (check all that apply)? Airport is closer to my home Airport provides lower fares than San Antonio (SAT) Airport provides more frequent service than San Antonio (SAT) Airport provides service on larger aircraft than I can get from San Antonio (SAT) Other (please explain) Other (please specify) Question Title * 16. Rank each of the following items in terms of greatest importance regarding your business travel (1 to 5, 1 being the most important)? 1 2 3 4 5 Price (fares) Price (fares) 1 Price (fares) 2 Price (fares) 3 Price (fares) 4 Price (fares) 5 Airline service levels (# of nonstop destinations or daily frequencies in a market) Airline service levels (# of nonstop destinations or daily frequencies in a market) 1 Airline service levels (# of nonstop destinations or daily frequencies in a market) 2 Airline service levels (# of nonstop destinations or daily frequencies in a market) 3 Airline service levels (# of nonstop destinations or daily frequencies in a market) 4 Airline service levels (# of nonstop destinations or daily frequencies in a market) 5 Frequent flier program Frequent flier program 1 Frequent flier program 2 Frequent flier program 3 Frequent flier program 4 Frequent flier program 5 Total travel time to get from San Antonio (or other airport in the region) to the destination Total travel time to get from San Antonio (or other airport in the region) to the destination 1 Total travel time to get from San Antonio (or other airport in the region) to the destination 2 Total travel time to get from San Antonio (or other airport in the region) to the destination 3 Total travel time to get from San Antonio (or other airport in the region) to the destination 4 Total travel time to get from San Antonio (or other airport in the region) to the destination 5 Strong preference for larger mainline jet aircraft vs. smaller aircraft like 50-seat regional jets Strong preference for larger mainline jet aircraft vs. smaller aircraft like 50-seat regional jets 1 Strong preference for larger mainline jet aircraft vs. smaller aircraft like 50-seat regional jets 2 Strong preference for larger mainline jet aircraft vs. smaller aircraft like 50-seat regional jets 3 Strong preference for larger mainline jet aircraft vs. smaller aircraft like 50-seat regional jets 4 Strong preference for larger mainline jet aircraft vs. smaller aircraft like 50-seat regional jets 5 Question Title * 17. Does the current level of commercial air service at San Antonio International Airport meet the needs of your organization? If not, please explain. Question Title * 18. Optional - Other comments on air service from the region and/or the airports. Question Title * 19. On a scale of 1-5 (1 being “best”), please rate San Antonio International Airport on each of the following: 1 2 3 4 5 Abundance of nonstop markets Abundance of nonstop markets 1 Abundance of nonstop markets 2 Abundance of nonstop markets 3 Abundance of nonstop markets 4 Abundance of nonstop markets 5 Frequency of service in markets important to me / my company Frequency of service in markets important to me / my company 1 Frequency of service in markets important to me / my company 2 Frequency of service in markets important to me / my company 3 Frequency of service in markets important to me / my company 4 Frequency of service in markets important to me / my company 5 Access to low fares Access to low fares 1 Access to low fares 2 Access to low fares 3 Access to low fares 4 Access to low fares 5 Convenient to my home Convenient to my home 1 Convenient to my home 2 Convenient to my home 3 Convenient to my home 4 Convenient to my home 5 Convenient to my office Convenient to my office 1 Convenient to my office 2 Convenient to my office 3 Convenient to my office 4 Convenient to my office 5 Amenities such as restaurants and shopping Amenities such as restaurants and shopping 1 Amenities such as restaurants and shopping 2 Amenities such as restaurants and shopping 3 Amenities such as restaurants and shopping 4 Amenities such as restaurants and shopping 5 Business friendliness Business friendliness 1 Business friendliness 2 Business friendliness 3 Business friendliness 4 Business friendliness 5 Done