Resources for local government staff to build confidence when dealing with customers who may be in mental health stress |
About this survey
This short survey is for NSW council staff who are in a customer facing roles and is open until the end of May.
Thank you in advance for taking the time to answer questions about managing conversations with a customer who may be in mental health stress.
Your responses will inform work being undertaken by the Mental Health Commission of NSW and R U OK? to develop resources to support you and your colleagues working in Local Government across NSW.
We anticipate providing you with two resources – one for you with conversation tips and referral information when dealing with these conversations, alongside a resource for you to give to customers with support information.
We very much appreciate your time to complete this survey.
We very much appreciate your time to complete this survey.