2025 Annual Patient Survey from WMC & the Patient Advisory Council

Your Patient Advisory Council (PAC) at Westminster Medical Clinic (WMC) needs your help. We, as your fellow patient representatives, want to know how we can help you. Each year, new improvements and updates are made  at WMC with the feedback you give!

Please anonymously share your opinions, thoughts, and comments with us. All questions are optional. 

If you'd prefer to fill out the survey in the office or require translation services, call and schedule a time with Caitlin or Heather.

We look forward to hearing from you.
1.I have been a patient with Westminster Medical Clinic for:
2.What is your age range?
3.The Primary Care Provider I usually see is:
4.Please select the response that best fits your experience at WMC:
Definitely
Mostly
Somewhat
Not at all
This question is not important to me regarding my care at WMC.
My provider understands what is important to me and/or my priorities in my life.
My provider listens to me and addresses my concerns and needs.
Visits with my provider are helpful and support my goals or priorities in life.
Visits with my provider through telehealth provide me with a similar level of care as in-person visits.
My provider is genuine and shows empathy to me when I need it.
I am comfortable expressing my values and preferences to my provider.
WMC makes it easy for me to get care.
WMC is able to provide most of my care.
In caring for me, my provider considers all of the factors that affect my health.
WMC coordinates the care I get from multiple places.
My provider knows me as a person.
My provider and I have been through a lot together.
My provider stands up for me.
The care I get at WMC is informed by knowledge of my family.
The care I get at WMC is informed by knowledge of my community.
Over time, WMC helps me to meet my goals.
Over time, WMC helps me stay healthy.
5.Please select the response that best fits how you think or feel:
Very important to me
Somewhat important to me
Not important to me
I'm unsure
Not applicable to me
Healthcare at an independent, physician-owned primary care clinic rather than one owned and operated by an insurance company, hospital system, or large corporation or company is...
Health insurance through my job or from my employer is...
The ability to manage my healthcare digitally (make appointments, see lab results, interact with my provider) rather than over the phone is...
The use of artificial intelligence (AI) and/or generative AI by my provider at WMC is...
6.What services would you like to see added in the coming year?
7.Why do you get care at here instead of somewhere else?
8.What is unique at the practice and matters most to you in a place you get care?
9.WMC wants to celebrate the people at WMC in health, healing, and wellbeing!

Are you willing to share your story or journey to better health with others? If so, add your name below and we will reach out to you.
Thank you for completing our survey!

You can help support the work done at WMC by placing an online review (Google or Nextdoor). If you have any additional feedback on how we can improve, please let either WMC or the PAC know directly.
We have openings on PAC! If you would like to join the PAC, please email: pac@westminstermedicalclinic.com.
Current Progress,
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