Exit this survey Admissions 1. 100% of survey complete. * 1. When you arrived at United Hospital Center, were you greeted by a UHC associate and given directions to your destination? Yes, associates were helpful and provided directions I was greeted but didn't need assistance I was greeted but not assisted I had to ask for assistance Please rate from the following choices. Please rate from the following choices. Yes, associates were helpful and provided directions Please rate from the following choices. I was greeted but didn't need assistance Please rate from the following choices. I was greeted but not assisted Please rate from the following choices. I had to ask for assistance * 2. Did you find the Greeters at the front door professional and welcoming? Extremely professional and welcoming Somewhat professional and welcoming Neither professional nor welcoming I was not greeted. Please rate us from the following: Please rate us from the following: Extremely professional and welcoming Please rate us from the following: Somewhat professional and welcoming Please rate us from the following: Neither professional nor welcoming Please rate us from the following: I was not greeted. * 3. Upon your recent visit to United Hospital Center, please consider the amount of time that you had to wait to register(where we obtain your personal and insurance information): 1-5 minutes 5-10 minutes 10-15 minutes Over 15 minutes Please rate from one of the following: Please rate from one of the following: 1-5 minutes Please rate from one of the following: 5-10 minutes Please rate from one of the following: 10-15 minutes Please rate from one of the following: Over 15 minutes * 4. We appreciate your feedback. Were you satisfied that the Admissions Clerk was professional and courteous? Extremely satisfied, my clerk was a great representative for UHC Somewhat satisfied, my clerk was professional only Somewhat dissatisfied, my clerk lacked professionalism Dissatisfied, my clerk was a poor representative for UHC Please rate from the following: Please rate from the following: Extremely satisfied, my clerk was a great representative for UHC Please rate from the following: Somewhat satisfied, my clerk was professional only Please rate from the following: Somewhat dissatisfied, my clerk lacked professionalism Please rate from the following: Dissatisfied, my clerk was a poor representative for UHC * 5. Were you asked to verify your personal demographic and insurance information so United Hospital Center ensures the most recent information is on file each time? My demographics and insurance information were updated My insurance was updated but not my demographics I was not asked to provide any information Please choose from the following: Please choose from the following: My demographics and insurance information were updated Please choose from the following: My insurance was updated but not my demographics Please choose from the following: I was not asked to provide any information Please choose from the following: * 6. If you were having a Lab or Diagnostic test during your visit, were you given a time to alert the Admissions associate if you have waited too long between the registration process and your actual procedure? Yes, my Admissions Clerk provided a time to alert if not called I was told to alert the associates if not called, but not a time The wait time was not mentioned I don't remember N/A Please choose from the following Please choose from the following Yes, my Admissions Clerk provided a time to alert if not called Please choose from the following I was told to alert the associates if not called, but not a time Please choose from the following The wait time was not mentioned Please choose from the following I don't remember Please choose from the following N/A * 7. After registering, please rate that amount of time that you waited for your Diagnostic or Lab test to begin: 1-5 mins 5-10 mins 10-15 mins Over 15 mins N/A Please choose from the following: Please choose from the following: 1-5 mins Please choose from the following: 5-10 mins Please choose from the following: 10-15 mins Please choose from the following: Over 15 mins Please choose from the following: N/A * 8. Please rate your overall visit to United Hospital Center Extremely Pleased Pleased Satisfactory Unsatisfactory Please rate from the following: Please rate from the following: Extremely Pleased Please rate from the following: Pleased Please rate from the following: Satisfactory Please rate from the following: Unsatisfactory * 9. Please tell us the approximate time of day of your visit. 5:00am-9:00am 10:00am-2:00pm 3:00pm-6:00pm 7:00pm-10:00pm or later * 10. We would appreciate any comments you can provide to expand on your ratings above. Thank you Done