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COVID-19 And It's Affect On Your Canadian Travel Agency

This survey is for anyone who owns a travel agency in Canada, inclusive of independent contractors who own and operate a travel agency. This survey is not for employees.

Individual data will remain protected and confidential and only the statistical summary will be shared to support advocacy of our travel agency community. If you share your email address below, we will share the results of this survey to you. 

Please try to submit your answers no later than March 15, 2021.
1.What is the category of your travel agency?(Required.)
2.Have you had to permanently close your travel agency because of Covid-19?(Required.)
3.Have you had to close your store-front since the onset of the pandemic (but are still working from home or from a lower-cost office space)?(Required.)
4.Detail your COVID-19 government support situation since the start of the pandemic(Required.)
Do not qualify
Declined
Do qualify but haven't applied
Received partial compensation
Received in full or is up-to-date
CEBA (Canada Emergency Business Account) Interest Free Loan
HASCAP (Highly Affected Sectors Credit Availability Program) Low Interest Loan
CERS (Canada Emergency Rent Subsidy)
CEWS (Canada Emergency Wage Subsidy)
BCAP (Business Credit Availability Program)
RRRF (Regional Relief and Recovery Funds)
BEP (Black Entrepreneurship Program) Loans up to $250,000
Support for Indigenous businesses - Short-term, Interest-Free Loans
Large Employer Emergency Financing Facility
CRB (Canada Recovery Benefit) Income Support 
CRSB (Canada Recovery Sickness Benefit)
CRCB (Canada Recovery Caregiving Benefit)
Home office expenses for employees
Wage Earner Protection Program - If your employer went bankrupt
Small Business Grant at a Provincial Level
Small Business Grant at a Municipal Level
Small Business Loan at a Provincial Level
Small Business Loan at a Municipal Level
Other Support
5.How many salaried employees did you have before the pandemic in January 2020 (including part-time)?(Required.)
6.What is the rate of loss of employment with your agency (# of employees lost divide # of January 2020 employees) x 100. (eg. You had 4 employees and now only have 1. This is 3 divide by 4 = 75% loss)(Required.)
7.How many IC (independent contractors) do you have?(Required.)
8.What has been the revenue impact on your travel agency (comparison between 2019 and 2020 revenue)?(Required.)
9.How has the latest travel restrictions impacted your business? (Comparison of January 2020 new bookings and January 2021 new bookings)(Required.)
10.Have you had commission recalls due to cancellation or charge-backs and if so, how much so far?(Required.)
11.If refunds are mandated by law on cancelled COVID-19 files, how much commission do you stand to be recalled?(Required.)
12.What are your total budgeted expenses for 2021?(Required.)
13.What is the financial viability of your travel agency with the existing gov't support?(Required.)
14.Does your agency require (further) aid and if so, how much would be the ideal amount to keep your business open and operating through to the end of 2021?(Required.)
15.What is the urgency of your situation?(Required.)
16.Any other comments/feedback?
17.Your name(Required.)
18.Your agency(Required.)
19.Your city(Required.)
20.Your email