How did you hear about me and why do you stay! 100% of survey complete. Question Title * 1. How did you hear about my spalon? I did an on Line Search (Google, Yelp, YP...) On my social media site(Facebook, Instagram...) From a friend or family member From an acquaintance Other (please specify) Question Title * 2. What were the main reasons you decided to come in to my spalon for the first time? The reviews people wrote about your spalon. You were able to do the artwork I was wanting to get done. The price was right. I received a gift certificate. I liked the fact I could earn free nail art. I was ready to try something different. I know you personally and was ready to get a service. You guaranteed your work. I saw your work on-line. My friend/family member/acquaintance recommended you. The type of product you use appealed to me. Other (please specify) Question Title * 3. Of the reasons you chose to come in to my spalon the first time, what was the most important factor? Question Title * 4. What keeps you coming back to my spalon for services? Personality of tech Product Quality of work Different types of art offered Extras offered (foot massager, cell chargers, ring cleaner...) Price Time it takes for a service Quantity of color choices Loyalty/Referral rewards Continued education of tech Hospitality (coffee, tea, treats) Tech's knowledge of products/processes Atmosphere Hours available Services offered Other (please specify) Question Title * 5. What is the main reason you continue to come back to my spalon for service? Question Title * 6. What reasons would cause you to discontinue service? Color choices diminished. Quality of products used diminished. I decided to go natural and no longer want to wear product. I moved. Price increase. Tech discontinued her training. Extras (coffee, tea, treats, foot massager, ring cleaner) were no longer offered. Types of artwork were reduced. My income was reduced or costs for living increased. Question Title * 7. What is your first and last name? (to be entered into drawing) Question Title * 8. What is your email address and/or text number? (to be notified if you are a survey winner) Done