Exit GP Services Lanark Public opinion is the collective opinion of the people of a society on a specific topic or voting intention. Question Title * 1. Please rate the GP Services in Lanark Effective Needs Improvements Ineffective Question Title * 2. Have you needed to call the surgery in the past 12 months? Yes No Question Title * 3. What Service did you need to call for? To ask for a doctors appointment A prescription enquiry Other Have not needed to call them Prescriptions and doctors appointment Question Title * 4. If ‘other’ can you confirm the other services you called for? Question Title * 5. Are you registered for the online repeat prescription service? Yes No Question Title * 6. The surgery quotes that it takes up to a week to process prescriptions. Please rate the service of requesting either repeat or new prescription Effective Needs Improvements Ineffective Question Title * 7. When you have needed an appointment with a doctor have you been able to get one? Yes No Sometimes Question Title * 8. How many times have you struggled to or not been able to get a doctors appointment? All the time More often than not Not had any issues Question Title * 9. If you have experienced issues and had to raise concerns with the surgery how would you rate the Surgery’s ability to resolve issues and ensure the same issues don’t arise in future? Effective Needs Improvements Ineffective Question Title * 10. Please share any more information that will help in terms of feedback on services or your thoughts on how the services can be improved? Next