VBC Client/Provider Satisfaction Survey

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* 1. VBC staff work in a professional manner.

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* 2. I am satisfied with VBC's billing practices.

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* 3. My child/client's goals and program are clearly explained to me.

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* 4. My questions/concerns are addressed to my satisfaction.

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* 5. My questions/concerns are addressed in a timely manner.

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* 6. My child/client's performance/progress is regularly communicated to me.

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* 7. I feel free to participate in therapy sessions.

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* 8. I feel free to be involved in my child/client's treatment planning.

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* 9. VBC collaborates effectively with other members of my child/client's professional treatment team.

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* 10. VBC respects my child/client's  dignity and treats them with respect.

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* 11. VBC is mindful of my child/client's privacy rights.

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* 12. I feel like my child is safe when he/she is at VBC for therapy sessions.

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