Vendor Boot Camp© Participant Pre-Test Survey

Question Title

* The Talent Management Framework includes the following activities: Recruitment and Selection, _____, Performance Management and Development, Retention, and Promotion and Leadership.

Rewards and Recognition

Strategic Planning

Onboarding & Training

Question Title

* What are the 3 benefits of using O*NET® for your business?

1) higher productivity, 2) less employee conflict; and 3) more work/life balance

1) more job satisfaction; 2) healthier employees; and 3) greater return on investment (ROI)

1) less employee turnover; 2) reduced business expenses; and 3) a more attractive workplace

Question Title

* Which of the following tasks do talent planning, writing job descriptions, and identifying training opportunities have in common:

Writing examples of effective and ineffective job performance

Identifying job and worker requirements

Conducting a needs assessment

Question Title

* Fair and objective hiring decisions are made using and .

unstructured interviews and behavioral interview questions

the Critical Incidents Technique and the STAR Model

semi-structured interviews and behaviorally anchored rating scales (BARS)

Question Title

* Which of the following is a Talent Management strategy for both training and retaining employees:

onboarding new hires

providing employee health/wellness seminars

promoting from within

Question Title

* Company A is a commercial and residential cleaning service. One of their business goals for 2019-2020 is to achieve a 5% increase in customer satisfaction. Which of the following Talent Plans aligns with their business goal?:

Company A will only hire job candidates who are customer oriented.

Company A will complete a background check on all job candidates.

Company A will provide conflict management training to high performers.

Question Title

* A prescribed sequence of work steps performed in order to produce a desired result for the organization is called a

structured activity

business Process

process Map

Question Title

* Which of the following is a benefit of managing business processes?

Enhanced customer relationships

Maximized variation in the output

Minimized efficiency in work steps

Question Title

* What are the three aspects of effective management?

Authorization, Segregation of duties, Custody

Prevention, Correction, Reporting

Plan, Control, Evaluate

Question Title

* Which of the following diagramming symbols is used to show the start or finish of a business process?

Rectangle

Oval

Diamond

Question Title

* A business owner must always be aware of customers’ expectations. Which action below aligns with a customer’s expectations?

Maintaining wasteful work steps

Duplicating work steps

Improving work steps

Question Title

* A written technology plan should include:

definitions of roles and responsibilities

a budget for social media training

identification of those responsible for setting priorities, establishing future direction, and managing the network, server, and/or user account

all of the above

Question Title

* A written technology plan should include:

inventory of network hardware

inventory of printers

inventory of peripherals

all of the above

Question Title

* How can a written technology plan be beneficial to your business?

Streamline daily operational tasks

Attract, hire, train, retain talent

Identify individual sales and marketing efforts

none of above

Question Title

* In what way(s) should a technology strategy connect to daily operations and deliver superior customer service?

Keep customers abreast of current order /service status

Alert operational departments of delays and errors

all of the above

none of the above

Question Title

* A key component of a written sales and marketing process includes:

Documenting the process

Tracking telephone leads

Identifying a lead salesperson

none of the above

Question Title

* Your business idea/solution is the centerpiece of a winning proposal.

True

False

Question Title

* To perform on an awarded contract, you should have at least how many months of materials and resource expenses in place?

1 month

2 months

4 months

6 months

Question Title

* Which of the following is NOT characteristic of a winning proposal:

Words in the title clearly communicate what it is.

It begins with a brief summary of the history of the company.

It is written as a comprehensive narrative.

It includes detailed information about the impact of the proposed solution.

Question Title

* When writing a winning proposal, remember to:

Be honest about resource requirements

Sell yourself

Keep it Succinct and write it tight

all of the above

Question Title

* Please enter your full name to begin:

Question Title

* The Talent Management Framework includes the following activities: Recruitment and Selection, _____, Performance Management and Development, Retention, and Promotion and Leadership.

Question Title

* What are the 3 benefits of using O*NET® for your business?

Question Title

* Which of the following tasks do talent planning, writing job descriptions, and identifying training opportunities have in common:

Question Title

* Fair and objective hiring decisions are made using ____ and ____.

Question Title

* Which of the following is a Talent Management strategy for both training and retaining employees:

Question Title

* Company A is a commercial and residential cleaning service. One of their business goals for 2019-2020 is to achieve a 5% increase in customer satisfaction. Which of the following Talent Plans aligns with their business goal?:

Question Title

* A prescribed sequence of work steps performed in order to produce a desired result for the organization is called a

Question Title

* Which of the following is a benefit of managing business processes?

Question Title

* What are the three aspects of effective management?

Question Title

* Which of the following diagramming symbols is used to show the start or finish of a business process?

Question Title

* A business owner must always be aware of customers’ expectations. Which action below aligns with a customer’s expectations?

Question Title

* A written technology plan should include:

Question Title

* A written technology plan should include:

Question Title

* How can a written technology plan be beneficial to your business?

Question Title

* In what way(s) should a technology strategy connect to daily operations and deliver superior customer service?

Question Title

* A key component of a written sales and marketing process includes:

Question Title

* Your business idea/solution is the centerpiece of a winning proposal.

Question Title

* To perform on an awarded contract, you should have at least how many months of materials and resource expenses in place?

Question Title

* Which of the following is NOT characteristic of a winning proposal:

Question Title

* When writing a winning proposal, remember to:

* Fair and objective hiring decisions are made using and .