North Buncombe Family Health: Patient Survey Question Title * 1. Which provider did you see at your most recent visit? Anewalt Hall McDade Moore Graeme OK Question Title * 2. What was the reason for your most recent visit? Chronic condition visit (e.g. blood pressure, diabetes, heart trouble) Annual Wellness Exam Sick visit New patient Routine Problem follow up OK Question Title * 3. When I phone to get an appointment for care I need right away, I am able to get an appointment as soon as I feel I need one. Always Usually Sometimes Never N/A OK Question Title * 4. When I phone the office after regular office hours, I get an answer to my medical question as soon as I need it. Always Usually Sometimes Never N/A OK Question Title * 5. I believe my doctor and the office staff have a commitment to provide the quality care and support that I need. I feel that the staff members treat me with respect and care. Always Usually Sometimes Rarely Never OK Question Title * 6. During your most recent visit, how acceptable was the wait time before you saw the provider? Excellent Very Good Good Fair Poor N/A OK Question Title * 7. During your most recent visit, how acceptable was the time your provider spent with you? Did the doctor listen to your concerns? And were instructions clear and easy to understand? Excellent Very Good Good Fair Poor N/A OK Question Title * 8. How would you rate your overall experience? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied OK Question Title * 9. How likely are you to recommend this office to your family and friends? Very likely Likely Neither likely nor unlikely Unlikely Very unlikely OK Question Title * 10. Please tell us about anything we do well AND how we can improve the care and services we offer: OK DONE