Company Name

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* 1. Company Name

Survey Completed By (Name & Position)

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* 2. Survey Completed By (Name & Position)

Audit Date(s)

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* 3. Audit Date(s)

Assessor Name

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* 4. Assessor Name

Was the Assessor prompt in communicating with you to arrange the audit after accepting it?

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* 5. Was the Assessor prompt in communicating with you to arrange the audit after accepting it?

Were you satisfied with the arrangements for the audit dates & agreement on the audit scope?

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* 6. Were you satisfied with the arrangements for the audit dates & agreement on the audit scope?

Was the Assessor prompt in communicating the audit plan?

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* 7. Was the Assessor prompt in communicating the audit plan?

Did the Assessor confirm the audit scope, audit plan and communication channels during the audit and matters relating to confidentiality?

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* 8. Did the Assessor confirm the audit scope, audit plan and communication channels during the audit and matters relating to confidentiality?

Did the Assessor explain the audit process including the method of reporting audit findings, the scoring of audit findings and conditions under which the audit may be prematurely terminated?

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* 9. Did the Assessor explain the audit process including the method of reporting audit findings, the scoring of audit findings and conditions under which the audit may be prematurely terminated?

Did the Assessor explain the audit appeal process, key aspects of the Assessor Code of Ethics & Professional Conduct and the roles of any guides or observers?

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* 10. Did the Assessor explain the audit appeal process, key aspects of the Assessor Code of Ethics & Professional Conduct and the roles of any guides or observers?

Did the Assessor give you an opportunity to ask questions or seek clarification during the audit?

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* 11. Did the Assessor give you an opportunity to ask questions or seek clarification during the audit?

Did the Assessor communicate in a clear, concise and understandable manner during the audit?

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* 12. Did the Assessor communicate in a clear, concise and understandable manner during the audit?

Did the Assessor resolve disputes diplomatically, tactfully and quickly during the audit?

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* 13. Did the Assessor resolve disputes diplomatically, tactfully and quickly during the audit?

Did the Assessor ask open ended questions to acquire information during the audit?

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* 14. Did the Assessor ask open ended questions to acquire information during the audit?

Did the Assessor provide a list of items for discussion at the closing meeting?

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* 15. Did the Assessor provide a list of items for discussion at the closing meeting?

Did the Assessor present audit findings and conclusions in a manner that was clear and understandable, along with a summary of non-conformances at the closing meeting?

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* 16. Did the Assessor present audit findings and conclusions in a manner that was clear and understandable, along with a summary of non-conformances at the closing meeting?

Did the Assessor provide an opportunity to ask questions on any audit findings at the closing meeting?

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* 17. Did the Assessor provide an opportunity to ask questions on any audit findings at the closing meeting?

Did the Assessor explain the appeal process during the closing meeting?

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* 18. Did the Assessor explain the appeal process during the closing meeting?

Did the Assessor inform you of the recommendation to the STOW Board at the closing meeting?

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* 19. Did the Assessor inform you of the recommendation to the STOW Board at the closing meeting?

As far as concerns the Assessor's approach during the audit, was there minimal disruption to daily activities; efficiency of audit work; involvement of key personnel?

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* 20. As far as concerns the Assessor's approach during the audit, was there minimal disruption to daily activities; efficiency of audit work; involvement of key personnel?

Was the audit organized in a logical manner with efficient use of time?

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* 21. Was the audit organized in a logical manner with efficient use of time?

Did the Assessor spend a minimum of eight hours at your site to conduct the audit (full audits only)?

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* 22. Did the Assessor spend a minimum of eight hours at your site to conduct the audit (full audits only)?

Was the Assessor's behavior professional in so far as concerns timekeeping; dress; attitude; courtesy; delivery of audit findings?

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* 23. Was the Assessor's behavior professional in so far as concerns timekeeping; dress; attitude; courtesy; delivery of audit findings?

Did the Assessor display technical knowledge and proficiency including an understanding of the company's business operations / industry?

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* 24. Did the Assessor display technical knowledge and proficiency including an understanding of the company's business operations / industry?

Was the Assessor competent?

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* 25. Was the Assessor competent?

Rate the Assessor's overall performance.

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* 26. Rate the Assessor's overall performance.

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