* 1. Company Name

* 2. Survey Completed By (Name & Position)

* 3. Audit Date(s)

* 4. Assessor Name

* 5. Was the Assessor prompt in communicating with you to arrange the audit after accepting it?

* 6. Were you satisfied with the arrangements for the audit dates & agreement on the audit scope?

* 7. Was the Assessor prompt in communicating the audit plan?

* 8. Did the Assessor confirm the audit scope, audit plan and communication channels during the audit and matters relating to confidentiality?

* 9. Did the Assessor explain the audit process including the method of reporting audit findings, the scoring of audit findings and conditions under which the audit may be prematurely terminated?

* 10. Did the Assessor explain the audit appeal process, key aspects of the Assessor Code of Ethics & Professional Conduct and the roles of any guides or observers?

* 11. Did the Assessor give you an opportunity to ask questions or seek clarification during the audit?

* 12. Did the Assessor communicate in a clear, concise and understandable manner during the audit?

* 13. Did the Assessor resolve disputes diplomatically, tactfully and quickly during the audit?

* 14. Did the Assessor ask open ended questions to acquire information during the audit?

* 15. Did the Assessor provide a list of items for discussion at the closing meeting?

* 16. Did the Assessor present audit findings and conclusions in a manner that was clear and understandable, along with a summary of non-conformances at the closing meeting?

* 17. Did the Assessor provide an opportunity to ask questions on any audit findings at the closing meeting?

* 18. Did the Assessor explain the appeal process during the closing meeting?

* 19. Did the Assessor inform you of the recommendation to the STOW Board at the closing meeting?

* 20. As far as concerns the Assessor's approach during the audit, was there minimal disruption to daily activities; efficiency of audit work; involvement of key personnel?

* 21. Was the audit organized in a logical manner with efficient use of time?

* 22. Did the Assessor spend a minimum of eight hours at your site to conduct the audit (full audits only)?

* 23. Was the Assessor's behavior professional in so far as concerns timekeeping; dress; attitude; courtesy; delivery of audit findings?

* 24. Did the Assessor display technical knowledge and proficiency including an understanding of the company's business operations / industry?

* 25. Was the Assessor competent?

* 26. Rate the Assessor's overall performance.

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