Exit this survey Vagabond Customer Survey Question Title Vagabond Tours Customer Survey Thank you for taking the time to complete our survey, at Vagabond we take all feedback very seriously and over the years it has helped us continually improve our product and our customers’ experience. Please answer the questions honestly and in as much detail as possible, we appreciate ALL feedback. Thank you very much. Question Title * 1. Please provide personal details below? Name (optional): Nationality: Question Title * 2. Please can you provide your age range 20 -30 30-40 40-50 50-60 60-70 70-80 Question Title * 3. Which tour did you go on? 12 day - Giant Irish Adventure 8 day - Wild Irish Rover 7 day - World Tour of Ireland 7 day - Magnetic North Adventure Tour 7 day - Irish Epic Food Adventure Tour Private tour Question Title * 4. Who was your guide / guides ? Question Title * 5. How did you find out about Vagabond ? Internet search engine (search terms?) Web listing (Tourist board etc) Friends/Family Travel agent Press article Comment Question Title * 6. If you used our website, how user friendly did you find it ? Excellent Good Average Needs improvement ( any suggestions welcome in comment box below) Comment Question Title * 7. How did you travel ? Solo As a couple With friends With family comment Question Title * 8. What factors were important to you when deciding to book a tour of Ireland? 1 - Very important 2 - Quite important 3 - Not important Small group sizes Small group sizes 1 - Very important Small group sizes 2 - Quite important Small group sizes 3 - Not important Off the beaten track Off the beaten track 1 - Very important Off the beaten track 2 - Quite important Off the beaten track 3 - Not important Activity and adventure Activity and adventure 1 - Very important Activity and adventure 2 - Quite important Activity and adventure 3 - Not important Tour duration Tour duration 1 - Very important Tour duration 2 - Quite important Tour duration 3 - Not important Price of tour Price of tour 1 - Very important Price of tour 2 - Quite important Price of tour 3 - Not important Departure day Departure day 1 - Very important Departure day 2 - Quite important Departure day 3 - Not important Touring vehicle Touring vehicle 1 - Very important Touring vehicle 2 - Quite important Touring vehicle 3 - Not important Areas of Ireland covered by tour Areas of Ireland covered by tour 1 - Very important Areas of Ireland covered by tour 2 - Quite important Areas of Ireland covered by tour 3 - Not important Comment Question Title * 9. How would you rate your booking experience ? Excellent Good Average Needs improvement ( any suggestions welcome in comment box below) Comment Question Title * 10. Would you have preferred to have some or all of the optional extra activities included in the price of the tour? If so, which ones? Question Title * 11. How would you rate the overall experience of your Vagabond tour ? Excellent Good Average Needs improvement ( all feedback welcome, please see comment box below) Comment Question Title * 12. Did you see a leprechaun? Yes No Millions of them Question Title * 13. How would you rate all the key aspects of your tour Excellent Good Average Needs imporvement Your guide(s) Your guide(s) Excellent Your guide(s) Good Your guide(s) Average Your guide(s) Needs imporvement Range of places visited Range of places visited Excellent Range of places visited Good Range of places visited Average Range of places visited Needs imporvement Range of activities offered Range of activities offered Excellent Range of activities offered Good Range of activities offered Average Range of activities offered Needs imporvement Accommodation Accommodation Excellent Accommodation Good Accommodation Average Accommodation Needs imporvement Food Food Excellent Food Good Food Average Food Needs imporvement Price of tour Price of tour Excellent Price of tour Good Price of tour Average Price of tour Needs imporvement Length of tour Length of tour Excellent Length of tour Good Length of tour Average Length of tour Needs imporvement Comfort of vehicle Comfort of vehicle Excellent Comfort of vehicle Good Comfort of vehicle Average Comfort of vehicle Needs imporvement Pace of the tour Pace of the tour Excellent Pace of the tour Good Pace of the tour Average Pace of the tour Needs imporvement Comment Question Title * 14. What did you like most about your Vagabond tour ? Question Title * 15. What could we do to improve the Vagabond experience ? Question Title * 16. Would you recommend us ? Yes No Comment Thank you this survey is now complete Done