What do you think about our website...? Survey

We have made some changes to our website recently and would love to know what you think so we can continue to make improvements.

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* 1. To help us understand who uses our website and what their needs are, please tell us if you are

a patient

a visitor

a GP

a member of staff at EKHUFT

a Foundation Trust member

an EKHUFT Governor

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* 2. Is this the first time you have visited our website? www.ekhuft.nhs.uk

Yes

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* 3. What type of information were you looking for on our website today?

Specific information about our services eg. treatment, facilities, clinics etc

Travelling to our hospitals, maps, car parking

Outpatient appointments / changing appointments

Information for patients eg. leaflets, help, advice

Contact numbers / visiting hours

Jobs and vacancies

News and events

East Kent Hospitals Charity / donations / fund raising

Becoming a Member of our Foundation Trust

Documents and publications eg. Board of Directors meeting, annual reports

How to make a Freedom on Information request

Other (please specify)

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* 4. How easy was it to find what you were looking for on our website?

Extremely easy

Very easy

Moderately easy

Not so easy

Not at all easy

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* 5. If you did not find any or all of what you needed, please tell us what information you were looking for.

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* 6. Did it take you more or less time than you expected to find what you were looking for on our website?

A lot less time

A little less time

About what I expected

A little more time

A lot more time

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* 7. How easy is it to understand the information on our website?

Extremely easy

Very easy

Moderately easy

Not so easy

Not at all easy

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* 8. How do you look for information on our website?

Links on homepage / webpages

Main top navigation

'Search this site' box at the top right

Sitemap

Direct link from a search engine (such as Google)

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* 9. How do you access our website?

On a laptop or computer

Smartphone

Other mobile device eg. iPad / tablet

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* 10. If you use a smartphone or other mobile device to access our website, how easy was it to find information?

Extremely easy

Very easy

Moderately easy

Not so easy

Not at all easy

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* 11. How visually appealing is our website?

Extremely appealing

Very appealing

Moderately appealing

Not so appealing

Not at all appealing

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* 12. What is your overall impression of our website? (1 = poor, 5 = excellent)

	1	2	3	4	5
Professional	Professional 1	Professional 2	Professional 3	Professional 4	Professional 5
Informative	Informative 1	Informative 2	Informative 3	Informative 4	Informative 5
Visually appealing	Visually appealing 1	Visually appealing 2	Visually appealing 3	Visually appealing 4	Visually appealing 5
Easy to use	Easy to use 1	Easy to use 2	Easy to use 3	Easy to use 4	Easy to use 5
Met my expectations	Met my expectations 1	Met my expectations 2	Met my expectations 3	Met my expectations 4	Met my expectations 5

What do you think about our website...?

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* 1. To help us understand who uses our website and what their needs are, please tell us if you are

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* 2. Is this the first time you have visited our website? www.ekhuft.nhs.uk

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* 3. What type of information were you looking for on our website today?

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* 4. How easy was it to find what you were looking for on our website?

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* 5. If you did not find any or all of what you needed, please tell us what information you were looking for.

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* 6. Did it take you more or less time than you expected to find what you were looking for on our website?

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* 7. How easy is it to understand the information on our website?

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* 8. How do you look for information on our website?

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* 9. How do you access our website?

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* 10. If you use a smartphone or other mobile device to access our website, how easy was it to find information?

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* 11. How visually appealing is our website?

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* 12. What is your overall impression of our website? (1 = poor, 5 = excellent)

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* 13. If you could change one thing about our website, what would it be and why?

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* 14. What do you like about our website?

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* 15. Do you have any other comments about how we can improve our website?
We welcome all suggestions...

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* 1. To help us understand who uses our website and what their needs are, please tell us if you are

Question Title

* 2. Is this the first time you have visited our website? www.ekhuft.nhs.uk

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* 3. What type of information were you looking for on our website today?

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* 4. How easy was it to find what you were looking for on our website?

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* 5. If you did not find any or all of what you needed, please tell us what information you were looking for.

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* 6. Did it take you more or less time than you expected to find what you were looking for on our website?

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* 7. How easy is it to understand the information on our website?

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* 8. How do you look for information on our website?

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* 9. How do you access our website?

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* 10. If you use a smartphone or other mobile device to access our website, how easy was it to find information?

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* 11. How visually appealing is our website?

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* 12. What is your overall impression of our website? (1 = poor, 5 = excellent)

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* 13. If you could change one thing about our website, what would it be and why?

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* 14. What do you like about our website?

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* 15. Do you have any other comments about how we can improve our website? We welcome all suggestions...

* 15. Do you have any other comments about how we can improve our website?
We welcome all suggestions...