At SSS we are always trying to improve our service and customer satisfaction levels. Your feedback is vital in achieving this.
Please take a few minutes to fill out this short survey. We will donate $10 to charity for each customer that completes it - you choose which charity "your" $10 goes to in Question 11.
Thank you for your time.

Questions with a * require an answer.

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* 1. What organisation do you represent?

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* 2. What is your name? (Optional)

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* 3. Overall, how satisfied are you with the product(s) and/or service(s) SSS supplies you?

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* 4. Would you recommend the product(s) and/or service(s) that SSS provides you to others?

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* 5. Would you recommend SSS to others?

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* 6. Would you be prepared to act as a reference site or case study for SSS? 

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* 7. Are there any other products or services not currently provided that you would like SSS to provide?

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* 8. How would you rate the following characteristics of SSS?

  Excellent Good Neutral Poor Very Poor Don't Know
Easy to deal with
Knowledgeable
Responsive
Quality of Product(s)
Overall Value Provided
Quality of Order/Invoice Processing
Quality of Technical Support
Quality of Account Management
Understanding of my needs
Quality of Security Consulting Services

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* 9. What do you particularly like about dealing with SSS?

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* 10. What do you think we need to work on or improve?

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* 11. Thank you for taking the time to fill out our survey.
Please select the charity of your choice below for us to make the $10 donation to:

If you have any further or specific feedback, please do let us know. Either via your account manager, or just email us at info@sss.co.nz or call us on 0800 777 001.

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