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City of Doral Customer Service Survey (Planning & Zoning Dept)

The City of Doral is committed to providing you the best customer service possible during each and every interaction. Please feel free to provide honest feedback about your experience with the member(s) of our team, but please provide your responses in terms of customer service and not based on whether you were issued a violation notice and/or whether you agree with the issuance of said notice and/or whether you were issued a permit and/or not. At the City of Doral, we are always looking to improve the manner in which we serve you!
1.What member(s) of our team have you interacted with? (Multiple Choice)(Required.)
2.What was your reason for the interaction?(Required.)
3.On a scale of 1 – 10, how knowledgeable was the Planning & Zoning team member when providing you with information?(Required.)
Not at all (1)
Somewhat
Very (10)
4.On a scale of 1 – 10, how respectful and courteous was the Planning & Zoning team member when speaking with you?(Required.)
Not at all (1)
Somewhat
Very (10)
5.On a scale of 1 – 10, how responsiveness was the Planning & Zoning team member if you attempted to contact, either by email or telephone?(Required.)
Not at all (1)
Somewhat
Very (10)
6.On a scale of 1 – 10, how satisfied were you with the responsiveness and efficiency of the Planning & Zoning Department in addressing your inquiries or permit applications?(Required.)
Not at all (1)
Somewhat
Very (10)
7.On a scale of 1 – 10, how satisfied are you overall with your overall interaction with the Planning & Zoning?(Required.)
Not at all (1)
Somewhat
Very (10)
8.Do you have any recommendations on how we can improve our customer service for you and our residents/businesses in the future?
9.Which best describes you?(Required.)
Current Progress,
0 of 9 answered