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* 1. Are you ordering as a:

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* 2. How likely would you recommend purchasing our Chalo products through our webshop/B2b portal

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* 3. How would you rate your overall experience with our website & shop?

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* 4. How easy was it to find the information you were looking for and to complete your purchase?

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* 5. How would you rate the organization and layout of our website?

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* 6. How would you rate the organization and layout of our webshop?

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* 7. How would you rate the loading speed and technical performance of our website?

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* 8. How would you rate the loading speed and technical performance of our webshop?

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* 9. Which payment method did you use?

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* 10. How smooth was the payment process during your purchase?

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* 11. Did you receive your invoice correctly and promptly?

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* 12. Do you have any suggestions for improvement or any additional comments?

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* 13. If you have suggestions, would you be willing to give your extra feedback during a short interview by phone?

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* 14. Please fill in your name here:

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