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CLIENT SATISFACTION QUESTIONNAIRE
Mental Health Program
FY 26
1.
Do you feel welcome when coming to IHR?
Yes, definitely
Yes, generally
No, not really
No, definitely not
2.
Is the atmosphere at IHR welcoming and pleasing?
Yes, definitely
Yes, generally
No, not really
No, definitely not
3.
Do you feel safe and secure while at IHR?
Yes, definitely
Yes, generally
No, not really
No, definitely not
4.
Were you able to begin counseling as soon as you expected?
Yes, definitely
Yes, generally
No, not really
No, definitely not
5.
Were your individual appointments with your counselor/therapist reliable, without any unexpected cancellations?
Yes, definitely
Yes, generally
No, not really
No, definitely not
6.
Do you feel your counselor/therapist was a good listener?
Yes, definitely
Yes, generally
No, not really
No, definitely not
7.
Has the therapy you received helped you to cope with the concern that brought you in to see us?
Yes, they helped a great deal
Yes, they helped somewhat
No, they really didn't help
No, they seemed to make things worse
8.
Do you feel the staff was professional, and treated you in a respectful manner?
Yes, definitely
Yes, generally
No, not really
No, definitely not
9.
If you were to seek help again, would you come back to our program?
Yes, definitely
Yes, generally
No, not really
No, definitely not
10.
COMMENTS/TESTIMONIALS:
Can we use your comments/testimonials?
First Name (Optional) ____________________
Current Progress,
0 of 10 answered