Eddie Bauer Online Experience Survey

Received a promotion or discount

Needed to purchase a gift

I am a loyal customer

Received a recommendation from a friend

Received a catalog in the mail

Bought items for family

Searched online and found a product I was interested in purchasing

Needed items for a special event

Received an email that interested me

	Strongly Disagree	Disagree	Neutral/Don’t Know	Agree	Strongly Agree	N/A
The product images provided enough clarity and detail to help me make a purchase decision	The product images provided enough clarity and detail to help me make a purchase decision Strongly Disagree	The product images provided enough clarity and detail to help me make a purchase decision Disagree	The product images provided enough clarity and detail to help me make a purchase decision Neutral/Don’t Know	The product images provided enough clarity and detail to help me make a purchase decision Agree	The product images provided enough clarity and detail to help me make a purchase decision Strongly Agree	The product images provided enough clarity and detail to help me make a purchase decision N/A
The number of product images was satisfactory	The number of product images was satisfactory Strongly Disagree	The number of product images was satisfactory Disagree	The number of product images was satisfactory Neutral/Don’t Know	The number of product images was satisfactory Agree	The number of product images was satisfactory Strongly Agree	The number of product images was satisfactory N/A
The product descriptions provided enough clarity and detail to help me make a purchase decision	The product descriptions provided enough clarity and detail to help me make a purchase decision Strongly Disagree	The product descriptions provided enough clarity and detail to help me make a purchase decision Disagree	The product descriptions provided enough clarity and detail to help me make a purchase decision Neutral/Don’t Know	The product descriptions provided enough clarity and detail to help me make a purchase decision Agree	The product descriptions provided enough clarity and detail to help me make a purchase decision Strongly Agree	The product descriptions provided enough clarity and detail to help me make a purchase decision N/A
The product reviews were helpful to me	The product reviews were helpful to me Strongly Disagree	The product reviews were helpful to me Disagree	The product reviews were helpful to me Neutral/Don’t Know	The product reviews were helpful to me Agree	The product reviews were helpful to me Strongly Agree	The product reviews were helpful to me N/A

Strongly Disagree

Disagree

Neutral/Don’t Know

Agree

Strongly Agree

N/A

The product images provided enough clarity and detail to help me make a purchase decision

The product images provided enough clarity and detail to help me make a purchase decision Strongly Disagree

The product images provided enough clarity and detail to help me make a purchase decision Disagree

The product images provided enough clarity and detail to help me make a purchase decision Neutral/Don’t Know

The product images provided enough clarity and detail to help me make a purchase decision Agree

The product images provided enough clarity and detail to help me make a purchase decision Strongly Agree

The product images provided enough clarity and detail to help me make a purchase decision N/A

The number of product images was satisfactory

The number of product images was satisfactory Strongly Disagree

The number of product images was satisfactory Disagree

The number of product images was satisfactory Neutral/Don’t Know

The number of product images was satisfactory Agree

The number of product images was satisfactory Strongly Agree

The number of product images was satisfactory N/A

The product descriptions provided enough clarity and detail to help me make a purchase decision

The product descriptions provided enough clarity and detail to help me make a purchase decision Strongly Disagree

The product descriptions provided enough clarity and detail to help me make a purchase decision Disagree

The product descriptions provided enough clarity and detail to help me make a purchase decision Neutral/Don’t Know

The product descriptions provided enough clarity and detail to help me make a purchase decision Agree

The product descriptions provided enough clarity and detail to help me make a purchase decision Strongly Agree

The product descriptions provided enough clarity and detail to help me make a purchase decision N/A

The product reviews were helpful to me

The product reviews were helpful to me Strongly Disagree

The product reviews were helpful to me Disagree

The product reviews were helpful to me Neutral/Don’t Know

The product reviews were helpful to me Agree

The product reviews were helpful to me Strongly Agree

The product reviews were helpful to me N/A

Eddie Bauer Online Experience Survey

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* 1. What prompted your most recent visit to the Eddie Bauer website? Click as many as apply.

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* 2. Excluding your most recent purchase, have you previously purchased from eddiebauer.com?

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* 3. What device(s) do you use to shop at eddiebauer.com? Click as many as apply.

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* 4. Please rate the following statements: