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CLIENT SATISFACTION QUESTIONNAIRE
Psychiatric/Nursing Department
FY 26
1.
Do you feel welcome when coming to IHR?
Yes, definitely
Yes, generally
No, not really
No, definitely not
2.
Is the atmosphere at IHR welcoming and pleasing?
Yes, definitely
Yes, generally
No, not really
No, definitely not
3.
Do you feel safe and secure while at IHR?
Yes, definitely
Yes, generally
No, not really
No, definitely not
4.
Do you feel your questions are addressed in a timely manner?
Yes, definitely
Yes, generally
No, not really
No, definitely not
5.
Were your appointments on time (not too early or not late)?
Yes, definitely
Yes, generally
No, not really
No, definitely not
6.
Were your appointments reliable without any unexpected cancellations?
Yes, definitely
Yes, generally
No, not really
No, definitely not
7.
Have the services you received helped you to cope with the concern that brought you in to see us?
Yes, they helped a great deal
Yes, they helped somewhat
No, they really didn't help
No, they seemed to make things worse
8.
Do you feel heard and listened to?
Yes, definitely
Yes, generally
No, not really
No, definitely not
9.
Do you feel like the psychiatric team was professional, and treated you in a respectful manner?
Yes, definitely
Yes, generally
No, not really
No, definitely not
10.
COMMENTS/TESTIMONIALS:
Can we use your comments/testimonials?
First Name (Optional) ____________________
Current Progress,
0 of 10 answered