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2025 Feedback Survey

Thank you for taking this survey! We are interested in your honest opinions so we can use them to improve our service.
1.Overall, how satisfied are you with the engagement of the Ridge View Homes team?
2.Do you feel that our team are knowledgeable of the people we support and their needs?
3.How professional have our staff team been during your communications and interactions?
4.Do you agree that your concerns are addressed and you are listened to by the Ridge View Home team in a timely fashion?
5.Please identify a positive aspect of Ridge View Homes Ltd. care provider company
6.How well do you feel your relative / friend / service user needs are being met?
7.How satisfied are you with the activities which are organised by Ridge View Homes?
8.Do you feel that Ridge View Homes offers a safe environment?
9.Do you believe that Ridge View Homes provide a person centred care and service users are treated as individuals?
10.Is there anything that you think we would need to improve on?
11.
On a scale of 0 to 10,
Based on your interaction with our customer support team, how likely is it that you would recommend Ridge View Homes Ltd to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likelyExtremely likely