Thank you for taking this survey! We are interested in your honest opinions so we can use them to improve our service.

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* 1. Overall, how satisfied are you with the engagement of the Ridge View Homes team?

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* 2. Do you feel that our team are knowledgeable of the people we support and their needs?

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* 3. How professional have our staff team been during your communications and interactions?

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* 4. Do you agree that your concerns are addressed and you are listened to by the Ridge View Home team in a timely fashion?

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* 5. Please identify a positive aspect of Ridge View Homes Ltd. care provider company

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* 6. How well do you feel your relative / friend / service user needs are being met?

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* 7. How satisfied are you with the activities which are organised by Ridge View Homes?

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* 8. Do you feel that Ridge View Homes offers a safe environment?

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* 9. Do you believe that Ridge View Homes provide a person centred care and service users are treated as individuals?

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* 10. Is there anything that you think we would need to improve on?

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* 11. Based on your interaction with our customer support team, how likely is it that you would recommend Ridge View Homes Ltd to a friend or colleague?

Not at all likely
Extremely likely

T