Bus Queensland Customer Feedback Survey Your feedback is important to us. Thank you for taking the time to complete this survey. Question Title * 1. Date of Travel Date / Time Date Question Title * 2. Travelling from (select from list): All Souls School Charters Twrs Alton Amby Augathella Banana Barcaldine Biloela Blackall Blacksoil Bollon Boolba Brigalow Brisbane Transit Centre Bungunya Charleville Charleville Turn Off Charters Towers Charters Towers Blue Nurses Charters Towers Eventide Charters Towers Showgrounds Chinchilla Cloncurry Cloncurry Meal Stop Cunnamulla Dalby Dirranbandi Drillham Dulacca Dululu Gatton Gatton College Goondiwindi Goondiwindi Information Centre Guluguba Haigslea Hebel Hughenden Hughenden Meal Stop Ilfracombe Indooroopilly Ipswich Jackson Jambin Jondaryan Julia Creek Julia Creek Bp Kenmore Kynuna Lightning Ridge Longreach Lorraine Station Mckinlay Miles Millmerran Minden Crossroads Mitchell Moonie Morven Mount Crosby Mount Isa Moura Mt Morgan Muckadilla Munda Munda Mungallala Nebine Creek Nindigully Oakey Pentland Pittsworth Plainland Prairie Richmond Rockhampton Roma St George Talwood Tambo Tara Tara Turn Off Taroom The Gums Theodore Toobeah Toowoomba Torrens Creek Townsville Airport-On Request Townsville Blue Nurses Townsville General Hospital Townsville Mater Health Svcs Townsville Railway Station Townsville Stocklands S/Centre Townsville Terminal University Qld Gatton Wallumbilla Wandoan Warra Weengallon Westmar Winton Winton Meal Stop Withcott Yuleba Question Title * 3. Travelling to (select from list): All Souls School Charters Twrs Alton Amby Augathella Banana Barcaldine Biloela Blackall Blacksoil Bollon Boolba Brigalow Brisbane Transit Centre Bungunya Charleville Charleville Turn Off Charters Towers Charters Towers Blue Nurses Charters Towers Eventide Charters Towers Showgrounds Chinchilla Cloncurry Cloncurry Meal Stop Cunnamulla Dalby Dirranbandi Drillham Dulacca Dululu Gatton Gatton College Goondiwindi Goondiwindi Information Centre Guluguba Haigslea Hebel Hughenden Hughenden Meal Stop Ilfracombe Indooroopilly Ipswich Jackson Jambin Jondaryan Julia Creek Julia Creek Bp Kenmore Kynuna Lightning Ridge Longreach Lorraine Station Mckinlay Miles Millmerran Minden Crossroads Mitchell Moonie Morven Mount Crosby Mount Isa Moura Mt Morgan Muckadilla Munda Munda Mungallala Nebine Creek Nindigully Oakey Pentland Pittsworth Plainland Prairie Richmond Rockhampton Roma St George Talwood Tambo Tara Tara Turn Off Taroom The Gums Theodore Toobeah Toowoomba Torrens Creek Townsville Airport-On Request Townsville Blue Nurses Townsville General Hospital Townsville Mater Health Svcs Townsville Railway Station Townsville Stocklands S/Centre Townsville Terminal University Qld Gatton Wallumbilla Wandoan Warra Weengallon Westmar Winton Winton Meal Stop Withcott Yuleba Question Title * 4. What is your reason for travel? Personal Business School Medical Other (please specify) Question Title * 5. How would you rate the quality of our service? Excellent Above Average Average Below Average Poor Question Title * 6. Please rate the overall experience. Excellent Above Average Average Below Average Poor Question Title * 7. How easy was it to find information about Bus Queensland's services? Excellent Above Average Average Below Average Poor Question Title * 8. How easy did you find the booking process? Excellent Above Average Average Below Average Poor Question Title * 9. Please rate the cleanliness of the bus. Excellent Above Average Average Below Average Poor Question Title * 10. Please rate the timeliness of our service. Excellent Above Average Average Below Average Poor Question Title * 11. How likely are you to refer a friend to us? Likely Unlikely Question Title * 12. How did you book your ticket? Phone Internet Agent Driver Sale Bus Queensland Ticket Office Question Title * 13. Would you like to be contacted to discuss any issues or improvements? Yes No Question Title * 14. If you answered YES to question 13please add your contact information below: Name Mobile/Tel: Email: Question Title * 15. Do you have any other comments or questions? Done