This survey is designed to capture feedback on your most recent SQF certification or recertification audit experience for the purpose of continuous improvement. It addresses both your experience with the certification auditor and the certification body. If you are in the progress of applying for SQF certification, and you have comments or feedback about the SQF Program in general, submit your comments via the following link: http://www.sqfi.com/home/contact-us/. Thank you for your participation.

* 2. General questions. Thinking of the same most recent site audit:

* 3. Identify the audit type?

* 4. Please estimate the percentage of time the auditor spent on each of the following activities: (Total must equal 100 percent)

* 5. Did the auditor provide a report/summary outlining the identified non-conformities?

* 6. Did the auditor conduct the audit objectively against the SQF Code?

* 7. Did the auditor provide advice that could be interpreted as consulting activities?

* 8. Did the auditor assess the entire site regardless the certification scope?

* 9. Did the auditor have knowledge of food quality? (if applicable)

* 10. Rate the overall performance of the SQF auditor (i.e., professionalism, thoroughness, competency, effectiveness). (1 = poor, 3 = average, 5 = excellent)

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Overall performance

* 11. Was the overall audit duration as quoted in the contact with the certification body?

* 12. Did you need to file an appeal for any discrepancies in the audit?

* 13. If yes, was the certification body responsive?

* 14. Did your certification body issue the final audit report within 10 days after the auditor left your site?

* 15. Did your certification body issue your site's certificate in less than 45 days after a certificate decision was made?

* 16. Rate the overall experience of the SQF audit with the certification body: (1 = poor, 3 = average, 5 = excellent)

  1 2 3 4 5
Overall performance

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