Exit this survey SQF Certified Site Survey This survey is designed to capture feedback on your most recent SQF certification or recertification audit experience for the purpose of continuous improvement. It addresses both your experience with the certification auditor and the certification body. If you are in the progress of applying for SQF certification, and you have comments or feedback about the SQF Program in general, submit your comments via the following link: http://www.sqfi.com/home/contact-us/. Thank you for your participation. Question Title * 1. Thinking of your most recent audit, identify your SQF Certification Body. AIBI Certification Services ASI Food Safety Consultants AsureQuality Limited AUS-QUAL Pty Ltd BSI Group ANZ Pty Ltd Bureau Veritas Certification NA FoodChain ID (Previously Cert ID) CICS Americas Inc. Dicentra DNV GL DQS Inc. EAGLE Food Registrations, Inc. Eurofins FIRDI FSNS Certification and Audit LLC Global Standards Certification Intertek Testing Services NA, Inc. Mérieux NutriSciences Certification LLC NSF Food Safety Certification, LLC Perry Johnson Registrars Food Safety, Inc Safe Food Certifications (Previously DFA Global Certifications, LLC) SAI Global SCS Global Services SGS Systems & Services Certification Pty Ltd TUV NORD TUV SUD America Inc. UL Registrar LLC Validus - SQF WQS, LLC Bureau de normalization du Quebec- BNQ bQb-cert Lloyd's Register OCETIF PwC Australia TSL Certification Services International Question Title * 2. General questions. Thinking of the same most recent site audit: On what date did the site audit begin? (mm/dd/yyyy) Provide the name of the lead certification auditor. In which country is your site located? How long has this site been certified with the SQF program? __ year(s) Question Title * 3. Identify the audit type? Initial certification audit Unannounced re-certification audit Re-certification audit Surveillance audit Question Title * 4. Please estimate the percentage of time the auditor spent on each of the following activities: (Total must equal 100 percent) Walking through the facility to collect objective evidence Taking notes Reviewing documentation, procedures and/or records Interviewing site staff Writing final SQF report Question Title * 5. Did the auditor provide a report/summary outlining the identified non-conformities? Yes, the report/summary reflected all the identified non-conformities. Yes, a report/summary was received, however it contained elements that were not previously discussed. No, only a verbal report/summary of non-conformities was provided. No, there was no report/summary of non-conformities provided because our site received no non-conformities. No, a report/summary of non-conformities was not provided because the auditor did not conduct an exit meeting. Comments Question Title * 6. Did the auditor conduct the audit objectively against the SQF Code? Yes No Comments Question Title * 7. Did the auditor provide advice that could be interpreted as consulting activities? Yes No Comments Question Title * 8. Did the auditor assess the entire site regardless the certification scope? Yes No Comments Question Title * 9. Did the auditor have knowledge of food quality? (if applicable) Yes No N/A Comments Question Title * 10. Rate the overall performance of the SQF auditor (i.e., professionalism, thoroughness, competency, effectiveness). (1 = poor, 3 = average, 5 = excellent) 1 2 3 4 5 Overall performance Overall performance 1 Overall performance 2 Overall performance 3 Overall performance 4 Overall performance 5 Comments Question Title * 11. Was the overall audit duration as quoted in the contact with the certification body? Yes, the audit was completed in the amount of time quoted. No, longer than quoted No, shorter than quoted Comments Question Title * 12. Did you need to file an appeal for any discrepancies in the audit? Yes No Question Title * 13. If yes, was the certification body responsive? Yes No N/A Question Title * 14. Did your certification body make a certificate decision within 45 days of your audit? Yes No Question Title * 15. Did your certification body issue the final technically reviewed audit report within 10 days after the auditor left your site? Yes No Comments Question Title * 16. Did your certification body issue your site's certificate in less than 10 days after a certificate decision was made? Yes No Comments Question Title * 17. Rate the overall experience of the SQF audit with the certification body: (1 = poor, 3 = average, 5 = excellent) 1 2 3 4 5 Overall performance Overall performance 1 Overall performance 2 Overall performance 3 Overall performance 4 Overall performance 5 Comments Next
