Center Self-assessment Survey

Dear Student,
We hope you had a productive tutoring session and would like your opinion about your overall experience at CAWS. We would appreciate you taking a few minutes to complete this brief survey.

Question Title

* 1. For the fall 2018 semester, which center service, did you utilize?

Weekly workshop sessions

One-time workshop

Weekly-individual appointment

Appointment using inside KCC

Occasional walk-in session

Question Title

* 2. How did you hear about us? Check all that apply

I was referred by my instructor

I was referred by a friend

I came on my own

I came with my class

Online tutoring notification on inside KCC

I received a flyer at a campus wide event

Other

Other (please specify)

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* 3. Did the front desk staff greet and help you in a timely fashion each time you visited the center?

Always

Often

Sometimes

Rarely

Never

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* 4. During your scheduled visits, was your tutor on time?

Always

Often

Sometimes

Rarely

Never

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* 5. If you came for a walk-in, did you get a tutor within 15-30 minutes?

Yes

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* 6. Was the tutor able to address your concerns or questions about writing?

Always

Often

Sometimes

Rarely

Never

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* 7. Were your tutor's explanations clear, and did you feel comfortable to ask questions?

Always

Often

Sometimes

Rarely

Never

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* 8. Would you recommend CAWS to a friend?

Yes

Question Title

* 1. For the fall 2018 semester, which center service, did you utilize?

Question Title

* 2. How did you hear about us? Check all that apply

Question Title

* 3. Did the front desk staff greet and help you in a timely fashion each time you visited the center?

Question Title

* 4. During your scheduled visits, was your tutor on time?

Question Title

* 5. If you came for a walk-in, did you get a tutor within 15-30 minutes?

Question Title

* 6. Was the tutor able to address your concerns or questions about writing?

Question Title

* 7. Were your tutor's explanations clear, and did you feel comfortable to ask questions?

Question Title

* 8. Would you recommend CAWS to a friend?

Question Title

* 9. What can we do to improve your experience at CAWS?