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City of Buckhannon Cable Franchise Agreement Comment Form
1.
Do you live in Buckhannon city limits?
Yes
No
2.
I would rate my overall experience with Altice, Cequel III Communications II, LLC as follows
Very Satisified
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
3.
If Dissatisfied with my experience with Altice, Cequel III Communications II, LLC, please select one or more of the following:
Cable Service
Customer Service
Billing
Other (please specify)
4.
Have you contacted Altice, Cequel III Communications II, LLC to discuss your complaint(s)?
Yes
No
5.
If Yes, how many times have you made contact?
1-2
3-5
6-10
Over 10
6.
Has Altice, Cequel III Communications II, LLC, provided a resolution to your complaint?
Yes
No
Comment Section. Please list any additional comments you may have: