Was it easy to connect with the Office of the Ombudsperson?

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* 1. Was it easy to connect with the Office of the Ombudsperson?

Was the role of the Office of the Ombudsperson explained to you clearly?

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* 2. Was the role of the Office of the Ombudsperson explained to you clearly?

If you asked that your name not be released, was your concern handled in a confidential manner by the Ombudsperson office?

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* 3. If you asked that your name not be released, was your concern handled in a confidential manner by the Ombudsperson office?

Did the Ombudsperson office staff demonstrate impartiality (eg:objective, even handed) in reviewing your concerns?

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* 4. Did the Ombudsperson office staff demonstrate impartiality (eg:objective, even handed) in reviewing your concerns?

What were your expectations at the time of initial consultation with the Office of the Ombudsperson?
Choose the answer that best applies to your situation?

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* 5. What were your expectations at the time of initial consultation with the Office of the Ombudsperson?
Choose the answer that best applies to your situation?

Did the Ombudsperson staff handle your concern fairly?

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* 6. Did the Ombudsperson staff handle your concern fairly?

Was your concern dealt with efficiently?

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* 7. Was your concern dealt with efficiently?

Were you treated with respect?

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* 8. Were you treated with respect?

If you had another concern or complaint would you contact the Office of the Ombudsperson again?

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* 9. If you had another concern or complaint would you contact the Office of the Ombudsperson again?

How would you rate your experience with the Office of the Ombudsperson?

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* 10. How would you rate your experience with the Office of the Ombudsperson?

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