Operator training simulation best practices Question Title * 1. What industry does your OTS system support? Refining Petro-Chemical Chemical Nuclear Power Fossil Power Pulp&Paper Pharma Food Mining Other OK Question Title * 2. Which types of OTS are used for process simulation? High fidelity, physics and chemistry, accurate to 2% -Which process units? Medium fidelity, Material and Energy, accurate to 10% -Which process units? Low fidelity, I/O directionally correct -Which process units? Tie back -Which process units? Generic – Which unit operations? Other OK Question Title * 3. How do you simulate control and display functions? Actual control system hardware with hardwired I/O connection Actual control system hardware with software connection DCS/PLC/Safety vendor supported virtual controller Emulation of control function in process simulator PC (Windows) version of HMI DCS or other HMI console with exact match of video cards, monitor, alarm panels, keyboard, & mouse Other (please specify) OK Question Title * 4. Please rank top three factors that are impacting your decision for investing in an OTS system? 1 2 3 4 5 6 7 Risk of Accident (Safety)? 1 2 3 4 5 6 7 Insurance, regulatory, or legal requirements? 1 2 3 4 5 6 7 Increased Production Rate? 1 2 3 4 5 6 7 Increased Production Quality? 1 2 3 4 5 6 7 Less equipment maintenance? 1 2 3 4 5 6 7 Employee morale and confidence? 1 2 3 4 5 6 7 Shared OTS use (outside of operator training) OK Question Title * 5. What metrics are used to demonstrate value of OTS investments? Frequency of unplanned shutdowns Time to start up or shutdown Improvement in product quality Retention rate of operators in years Operator Skills and Performance Avoid Equipment damage Don't know or Not applicable Other (please specify) OK Question Title * 6. Which organization has primary financial and technical responsibility to maintain the OTS? Select technical and financial separately. Training has Technical responsibility Training has Financial responsibility Central Engineering has Technical responsibility Central Engineering has Financial responsibility Plant Control System Group has Technical responsibility Plant Control System Group has Financial responsibility Plant Process Engineering Group has Technical responsibility Plant Process Engineering Group has Financial responsibility Other (please specify) OK Question Title * 7. How is your OTS contract and support model managed? Corporately from central Locally at site level Locally at department level Business Unit Don't Know Other (please specify) OK Question Title * 8. How do you support the OTS infrastructure? Local Server Cloud Server Isolated system at one physical location Remote access is supported for training Remote access is supported for maintenance Managed by IT Managed by training group Managed by control group Maintenance internal to company Maintenance via external contractor/supplier Other (please specify) OK Question Title * 9. To what extent are applications like DCS or PI Historian, Advanced Process Control, Batch or scheduling control, or other MES type applications included in the OTS? DCS Historian External Historian Advanced Process Control Batch or procedural automation Other DCS applications Other MES applications Other (please specify) OK Question Title * 10. Do you include 3D using virtual reality modeling as part of your training in combination with OTS? No plans for 3D virtual Reality training Plans are less than 2 years away We are waiting to see if others in industry go in this direction Please describe how you are using 3D virtual reality simulation for OTS OK Question Title * 11. Is virtual 3D simulation dynamically linked to your unit specific OTS system to allow simultaneous console and field operator training on Critical Thinking, Communication and Team Training skills? Currently implemented Planned for future In the process of implementing Not in our future plans Other (please specify) OK Question Title * 12. How is OTS based training integrated in your training program? Select all that apply. Onboarding (new hires) Refresher Emergency Response Abnormal Situation Management Troubleshooting Learn from Incident Data Analytics Other (please specify) OK Question Title * 13. Is your OTS system training program linked or synchronized to local or company procedures or other regulations? Required by local procedures Required by company procedures or regulations Required by legal regulations or requirements Used to train production procedures Used to train maintenance procedures Used to train emergency procedures Don't use OTS for training OK Question Title * 14. What kind of scenarios are implemented in your OTS? Check all that apply. Trips Feed Loss Energy/Utility loss Equipment/instrument failures Operational modes Start Up Shut Down Leak Fire Explosion Other (please specify) OK Question Title * 15. What are the other uses of your OTS systems? Plant Design Process Improvement Control System Development/Testing Optimization Procedure development Maintenance of Process, Instrumentation, or controls Other (please specify) OK Question Title * 16. How are the process models used in your OTS integrated in your organization? OTS process models were designed and built for the OTS only Steady State process design models were used as the basis for the dynamic OTS process models Process models used for optimization are synchronized to the running plant and periodically used to improve OTS models OTS models can by dynamically synchronized to the running plant and used to support “What if” functions Other (please specify) OK Question Title * 17. Is Simulation Based Learning viewed as a strategic component of the overall people strategy at your company? Yes No If not, describe simulation based learning and people strategy OK Question Title * 18. Does your company leverage strategic partnerships with companies that provide OTS and Engineering Simulation products and services? Yes No Whose do you use? OK Question Title * 19. Is OTS seen in your company as the most innovative solution to provide training and increase operator skills? Yes No What are the barriers to overcome? OK Question Title * 20. Please provide your contact information to receive a free confidential summary of the survey results Name Company Location Position Phone E-Mail Country Can we contact you? Yes or No OK DONE