Business Operations Questions Question Title * 1. What is the one area of the Catering Department that causes you the most stress? Question Title * 2. What do you think is your best quality or skill that you bring to the team? Question Title * 3. What skill or quality do you think would benefit the business the most if you worked on it? Question Title * 4. If you were 100% in charge of the department - including funding (so money isn't an object) what is the top 3 changes you would make to this system? Try to make your answers systemic changes, not individual or personal changes (so not a raise for you, etc). Question Title * 5. Please rank the following with the top one being the most important and bottom one being the least important things you think the department could use to grow right now. Keep in mind this is not what you think is required for a business to succeed, but rather what you think we specifically need to address right now. So if you think we do a good job at -- let's say cleaning -- then that can be on the bottom, the last one, because we don't need to address it right now. Or if the bathrooms were disgusting and embarrassing, then that should be number one priority. Question Title * 6. What is the biggest vision you have for the department? Can you describe what that looks like below? Question Title * 7. What are some ways we can increase upsells for parties and rooms? Adding certain packages, etc? Question Title * 8. What do we sell or offer that bothers you the most and you sometimes wish we did not sell? Why? Question Title * 9. What is a product or service that you wish we sold that we currently do not sell? Why? Question Title * 10. Collectively as the whole catering department, what do you think our strengths are? Question Title * 11. Collectively as the whole catering department what do you think our weaknesses are? Question Title * 12. From the guests perspective, what is the #1 change we could make that would improve their experience? Done