Documentation Quality Rankings-Readers

The following is a list of adjectives that describe documentation quality, and is intended to gather information about how you see the importance of these documentation quality dimensions.

I apologize for what might seem to be the tedious nature of this survey. Although the questions might seem repetitive, your response to each question is critical to the success of the study.
Please give the first response that comes to mind and try to use the FULL scale range available.

(This study is based on a previous study done by Wang and Strong; for more details, see Wang R. & Strong, D. (1996). Beyond accuracy: what data quality means to data consumers. J. of Man. Info. Sys., 12 (4), p.5-34.)

Question Title

* 1. How important is it to you that the information in the documentation you receive be:

	Extremely Important 1	2	3	4	Important 5	6	7	8	Not important at all 9
BELIEVABLE: The information in the documentation is true, real, and credible.	BELIEVABLE: The information in the documentation is true, real, and credible. Extremely Important 1	BELIEVABLE: The information in the documentation is true, real, and credible. 2	BELIEVABLE: The information in the documentation is true, real, and credible. 3	BELIEVABLE: The information in the documentation is true, real, and credible. 4	BELIEVABLE: The information in the documentation is true, real, and credible. Important 5	BELIEVABLE: The information in the documentation is true, real, and credible. 6	BELIEVABLE: The information in the documentation is true, real, and credible. 7	BELIEVABLE: The information in the documentation is true, real, and credible. 8	BELIEVABLE: The information in the documentation is true, real, and credible. Not important at all 9
SECURE: Access to the information in the documentation can be restricted, and hence, kept secure.	SECURE: Access to the information in the documentation can be restricted, and hence, kept secure. Extremely Important 1	SECURE: Access to the information in the documentation can be restricted, and hence, kept secure. 2	SECURE: Access to the information in the documentation can be restricted, and hence, kept secure. 3	SECURE: Access to the information in the documentation can be restricted, and hence, kept secure. 4	SECURE: Access to the information in the documentation can be restricted, and hence, kept secure. Important 5	SECURE: Access to the information in the documentation can be restricted, and hence, kept secure. 6	SECURE: Access to the information in the documentation can be restricted, and hence, kept secure. 7	SECURE: Access to the information in the documentation can be restricted, and hence, kept secure. 8	SECURE: Access to the information in the documentation can be restricted, and hence, kept secure. Not important at all 9
COMPLETE: The information in the documentation is of sufficient breadth, depth, and scope for the task at hand.	COMPLETE: The information in the documentation is of sufficient breadth, depth, and scope for the task at hand. Extremely Important 1	COMPLETE: The information in the documentation is of sufficient breadth, depth, and scope for the task at hand. 2	COMPLETE: The information in the documentation is of sufficient breadth, depth, and scope for the task at hand. 3	COMPLETE: The information in the documentation is of sufficient breadth, depth, and scope for the task at hand. 4	COMPLETE: The information in the documentation is of sufficient breadth, depth, and scope for the task at hand. Important 5	COMPLETE: The information in the documentation is of sufficient breadth, depth, and scope for the task at hand. 6	COMPLETE: The information in the documentation is of sufficient breadth, depth, and scope for the task at hand. 7	COMPLETE: The information in the documentation is of sufficient breadth, depth, and scope for the task at hand. 8	COMPLETE: The information in the documentation is of sufficient breadth, depth, and scope for the task at hand. Not important at all 9
CONSISTENT: The information in the documentation is always presented in the same format and is compatible with previous documentation.	CONSISTENT: The information in the documentation is always presented in the same format and is compatible with previous documentation. Extremely Important 1	CONSISTENT: The information in the documentation is always presented in the same format and is compatible with previous documentation. 2	CONSISTENT: The information in the documentation is always presented in the same format and is compatible with previous documentation. 3	CONSISTENT: The information in the documentation is always presented in the same format and is compatible with previous documentation. 4	CONSISTENT: The information in the documentation is always presented in the same format and is compatible with previous documentation. Important 5	CONSISTENT: The information in the documentation is always presented in the same format and is compatible with previous documentation. 6	CONSISTENT: The information in the documentation is always presented in the same format and is compatible with previous documentation. 7	CONSISTENT: The information in the documentation is always presented in the same format and is compatible with previous documentation. 8	CONSISTENT: The information in the documentation is always presented in the same format and is compatible with previous documentation. Not important at all 9
RELEVANT: The information in the documentation is applicable and helpful for the task at hand.	RELEVANT: The information in the documentation is applicable and helpful for the task at hand. Extremely Important 1	RELEVANT: The information in the documentation is applicable and helpful for the task at hand. 2	RELEVANT: The information in the documentation is applicable and helpful for the task at hand. 3	RELEVANT: The information in the documentation is applicable and helpful for the task at hand. 4	RELEVANT: The information in the documentation is applicable and helpful for the task at hand. Important 5	RELEVANT: The information in the documentation is applicable and helpful for the task at hand. 6	RELEVANT: The information in the documentation is applicable and helpful for the task at hand. 7	RELEVANT: The information in the documentation is applicable and helpful for the task at hand. 8	RELEVANT: The information in the documentation is applicable and helpful for the task at hand. Not important at all 9
CONCISE: The information in the documentation is compactly represented without being overwhelming (that is, it is brief in presentation, yet complete and to the point).	CONCISE: The information in the documentation is compactly represented without being overwhelming (that is, it is brief in presentation, yet complete and to the point). Extremely Important 1	CONCISE: The information in the documentation is compactly represented without being overwhelming (that is, it is brief in presentation, yet complete and to the point). 2	CONCISE: The information in the documentation is compactly represented without being overwhelming (that is, it is brief in presentation, yet complete and to the point). 3	CONCISE: The information in the documentation is compactly represented without being overwhelming (that is, it is brief in presentation, yet complete and to the point). 4	CONCISE: The information in the documentation is compactly represented without being overwhelming (that is, it is brief in presentation, yet complete and to the point). Important 5	CONCISE: The information in the documentation is compactly represented without being overwhelming (that is, it is brief in presentation, yet complete and to the point). 6	CONCISE: The information in the documentation is compactly represented without being overwhelming (that is, it is brief in presentation, yet complete and to the point). 7	CONCISE: The information in the documentation is compactly represented without being overwhelming (that is, it is brief in presentation, yet complete and to the point). 8	CONCISE: The information in the documentation is compactly represented without being overwhelming (that is, it is brief in presentation, yet complete and to the point). Not important at all 9
INTERPRETABLE: The information in the documentation is in an appropriate language and units, and the definitions are clear.	INTERPRETABLE: The information in the documentation is in an appropriate language and units, and the definitions are clear. Extremely Important 1	INTERPRETABLE: The information in the documentation is in an appropriate language and units, and the definitions are clear. 2	INTERPRETABLE: The information in the documentation is in an appropriate language and units, and the definitions are clear. 3	INTERPRETABLE: The information in the documentation is in an appropriate language and units, and the definitions are clear. 4	INTERPRETABLE: The information in the documentation is in an appropriate language and units, and the definitions are clear. Important 5	INTERPRETABLE: The information in the documentation is in an appropriate language and units, and the definitions are clear. 6	INTERPRETABLE: The information in the documentation is in an appropriate language and units, and the definitions are clear. 7	INTERPRETABLE: The information in the documentation is in an appropriate language and units, and the definitions are clear. 8	INTERPRETABLE: The information in the documentation is in an appropriate language and units, and the definitions are clear. Not important at all 9
TIMELY: The age of the information in the documentation is appropriate for the task at hand.	TIMELY: The age of the information in the documentation is appropriate for the task at hand. Extremely Important 1	TIMELY: The age of the information in the documentation is appropriate for the task at hand. 2	TIMELY: The age of the information in the documentation is appropriate for the task at hand. 3	TIMELY: The age of the information in the documentation is appropriate for the task at hand. 4	TIMELY: The age of the information in the documentation is appropriate for the task at hand. Important 5	TIMELY: The age of the information in the documentation is appropriate for the task at hand. 6	TIMELY: The age of the information in the documentation is appropriate for the task at hand. 7	TIMELY: The age of the information in the documentation is appropriate for the task at hand. 8	TIMELY: The age of the information in the documentation is appropriate for the task at hand. Not important at all 9
OBJECTIVE: The information in the documentation is unbiased (unprejudiced) and impartial.	OBJECTIVE: The information in the documentation is unbiased (unprejudiced) and impartial. Extremely Important 1	OBJECTIVE: The information in the documentation is unbiased (unprejudiced) and impartial. 2	OBJECTIVE: The information in the documentation is unbiased (unprejudiced) and impartial. 3	OBJECTIVE: The information in the documentation is unbiased (unprejudiced) and impartial. 4	OBJECTIVE: The information in the documentation is unbiased (unprejudiced) and impartial. Important 5	OBJECTIVE: The information in the documentation is unbiased (unprejudiced) and impartial. 6	OBJECTIVE: The information in the documentation is unbiased (unprejudiced) and impartial. 7	OBJECTIVE: The information in the documentation is unbiased (unprejudiced) and impartial. 8	OBJECTIVE: The information in the documentation is unbiased (unprejudiced) and impartial. Not important at all 9
ACCURATE: The information in the documentation is correct, reliable, and certified free of error.	ACCURATE: The information in the documentation is correct, reliable, and certified free of error. Extremely Important 1	ACCURATE: The information in the documentation is correct, reliable, and certified free of error. 2	ACCURATE: The information in the documentation is correct, reliable, and certified free of error. 3	ACCURATE: The information in the documentation is correct, reliable, and certified free of error. 4	ACCURATE: The information in the documentation is correct, reliable, and certified free of error. Important 5	ACCURATE: The information in the documentation is correct, reliable, and certified free of error. 6	ACCURATE: The information in the documentation is correct, reliable, and certified free of error. 7	ACCURATE: The information in the documentation is correct, reliable, and certified free of error. 8	ACCURATE: The information in the documentation is correct, reliable, and certified free of error. Not important at all 9
REPUTABLE: The information in the documentation is trusted or highly regarded in terms of its source or content.	REPUTABLE: The information in the documentation is trusted or highly regarded in terms of its source or content. Extremely Important 1	REPUTABLE: The information in the documentation is trusted or highly regarded in terms of its source or content. 2	REPUTABLE: The information in the documentation is trusted or highly regarded in terms of its source or content. 3	REPUTABLE: The information in the documentation is trusted or highly regarded in terms of its source or content. 4	REPUTABLE: The information in the documentation is trusted or highly regarded in terms of its source or content. Important 5	REPUTABLE: The information in the documentation is trusted or highly regarded in terms of its source or content. 6	REPUTABLE: The information in the documentation is trusted or highly regarded in terms of its source or content. 7	REPUTABLE: The information in the documentation is trusted or highly regarded in terms of its source or content. 8	REPUTABLE: The information in the documentation is trusted or highly regarded in terms of its source or content. Not important at all 9
EASY TO UNDERSTAND: The information in the documentation is clear, without ambiguity, and easily comprehended.	EASY TO UNDERSTAND: The information in the documentation is clear, without ambiguity, and easily comprehended. Extremely Important 1	EASY TO UNDERSTAND: The information in the documentation is clear, without ambiguity, and easily comprehended. 2	EASY TO UNDERSTAND: The information in the documentation is clear, without ambiguity, and easily comprehended. 3	EASY TO UNDERSTAND: The information in the documentation is clear, without ambiguity, and easily comprehended. 4	EASY TO UNDERSTAND: The information in the documentation is clear, without ambiguity, and easily comprehended. Important 5	EASY TO UNDERSTAND: The information in the documentation is clear, without ambiguity, and easily comprehended. 6	EASY TO UNDERSTAND: The information in the documentation is clear, without ambiguity, and easily comprehended. 7	EASY TO UNDERSTAND: The information in the documentation is clear, without ambiguity, and easily comprehended. 8	EASY TO UNDERSTAND: The information in the documentation is clear, without ambiguity, and easily comprehended. Not important at all 9
THE APPROPRIATE AMOUNT: The quantity or volume of the available information in the documentation is appropriate.	THE APPROPRIATE AMOUNT: The quantity or volume of the available information in the documentation is appropriate. Extremely Important 1	THE APPROPRIATE AMOUNT: The quantity or volume of the available information in the documentation is appropriate. 2	THE APPROPRIATE AMOUNT: The quantity or volume of the available information in the documentation is appropriate. 3	THE APPROPRIATE AMOUNT: The quantity or volume of the available information in the documentation is appropriate. 4	THE APPROPRIATE AMOUNT: The quantity or volume of the available information in the documentation is appropriate. Important 5	THE APPROPRIATE AMOUNT: The quantity or volume of the available information in the documentation is appropriate. 6	THE APPROPRIATE AMOUNT: The quantity or volume of the available information in the documentation is appropriate. 7	THE APPROPRIATE AMOUNT: The quantity or volume of the available information in the documentation is appropriate. 8	THE APPROPRIATE AMOUNT: The quantity or volume of the available information in the documentation is appropriate. Not important at all 9
VALUABLE: The information in the documentation is beneficial and provides advantages from its use.	VALUABLE: The information in the documentation is beneficial and provides advantages from its use. Extremely Important 1	VALUABLE: The information in the documentation is beneficial and provides advantages from its use. 2	VALUABLE: The information in the documentation is beneficial and provides advantages from its use. 3	VALUABLE: The information in the documentation is beneficial and provides advantages from its use. 4	VALUABLE: The information in the documentation is beneficial and provides advantages from its use. Important 5	VALUABLE: The information in the documentation is beneficial and provides advantages from its use. 6	VALUABLE: The information in the documentation is beneficial and provides advantages from its use. 7	VALUABLE: The information in the documentation is beneficial and provides advantages from its use. 8	VALUABLE: The information in the documentation is beneficial and provides advantages from its use. Not important at all 9
ACCESSIBLE: The information in the documentation is available or easily and quickly retrievable.	ACCESSIBLE: The information in the documentation is available or easily and quickly retrievable. Extremely Important 1	ACCESSIBLE: The information in the documentation is available or easily and quickly retrievable. 2	ACCESSIBLE: The information in the documentation is available or easily and quickly retrievable. 3	ACCESSIBLE: The information in the documentation is available or easily and quickly retrievable. 4	ACCESSIBLE: The information in the documentation is available or easily and quickly retrievable. Important 5	ACCESSIBLE: The information in the documentation is available or easily and quickly retrievable. 6	ACCESSIBLE: The information in the documentation is available or easily and quickly retrievable. 7	ACCESSIBLE: The information in the documentation is available or easily and quickly retrievable. 8	ACCESSIBLE: The information in the documentation is available or easily and quickly retrievable. Not important at all 9