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PST Plus Wi-Fi General Satisfaction Survey
We want your feedback!
Please fill out the following questions:
1.
How did you hear about PST Plus Wi-Fi?
Friends & Family
Facebook
PST Website
PST Customer Service Representative
Newsletter
Other (please specify)
2.
What made you decide to order PST Plus Wi-Fi?
3.
Overall, how satisfied or dissatisfied are you with the process of ordering PST Plus Wi-Fi?
Very satisfied
Somewhat satisfied
Somewhat dissatisfied
Very dissatisfied
Other (please specify)
4.
How easy or difficult was the ordering process?
Very easy
Somewhat easy
Somewhat difficult
Very difficult
Other (please specify)
5.
If you set up your PST Plus router yourself, which of the following words would you use to describe this process? Select all that apply.
Unnecessary
Helpful
Efficient
Burdensome
Intuitive
Confusing
Simple
Difficult
None - A PST Tech installed this service for me
Other (please specify)
6.
On a scale of 0 to 10,
How likely is it that you would recommend this product to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
7.
How likely are you to purchase from us again in the future?
Very likely
Somewhat likely
Not so likely
Not at all likely
8.
Do you have any other comments, questions, or concerns about the ordering or installation process?
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