Page 1 of 1

Dental Products Usage and Rating Study
This survey is designed to help us understand your interests in certain product categories as well as why you choose to use certain products in your practice. The information you provide will be used only for market research.

Question Title

* 1. When thinking about the clinical products (cements, adhesives, filling materials, impression materials) that you use for restorative and crown & bridge procedures, please rate the relative importance of each of the following factors in selecting products...(please rate each factor).

  Extremely Important Very Important Somewhat Important Not very important Not at all important
Clinical results
Customer service
Peers
Technical support from manufacturer
Ease of use
Results evaluations of independent evaluation services like CRA, Reality and Dental Advisor
Innovative product features
Reputation of brand/company
Value for the price
Other (please specify below)

Question Title

* 2. When choosing an impression material, please rate each of the following factors for selecting your impression material products...(please rate each factor).

  Extremely Important Very Important Somewhat Important Not very important Not at all important
Wettability
Tear strength
Setting time
Flowability
Viscosity
Working time
Cost
Other (please specify below)

Question Title

* 3. Please rate the importance of each of the following physical properties for your ideal luting cement:

  Extremely Important Very Important Somewhat Important Not very important Not at all important
Working and setting time
Film thickness
Consistency and handling
Retention
Compressive strength
Tensile strength
Solubility
Excess cement removal
Radiopacity
Other (please specify below)

Question Title

* 4. Please rate the importance of each of the following physical properties for your ideal composite resin:

  Extremely Important Very Important Somewhat Important Not very important Not at all important
Easy handling
High strength
High gloss
Natural shade
High radiopacity
High resistance to discoloration
Good polishability
Good delivery system
Other (please specify below)

Question Title

* 5. Please rate the importance of each of the following physical properties for your glass ionomer restorative:

  Extremely Important Very Important Somewhat Important Not very important Not at all important
Cavity adaptation (initial flow to cavity walls)
Viscosity
Handling (packability)
Working and setting time
Availability of different shades
Translucency
Polishability
Fluoride release
Radiopacity
Wear resistance
Delivery system
Other (please specify below)

Question Title

* 6. Please rate the importance of each of the following physical properties for your ideal fluoride varnish:

  Extremely Important Very Important Somewhat Important Not very important Not at all important
Cost
Viscosity
Volume
Flavor
Taste
Handling
Translucency
Retentivity on the teeth
Disposable brush
Unit dose packaging
Fluoride release
Separation in packaging requiring time to mix thoroughly
Soft tissue irritation
Other (please specify below)
In the next section, we will be asking you to evaluate some of the companies that make the clinical products that you use for restorative and prosthetic procedures. Please rate each company on each of the specified attributes.

Question Title

* 7. As you think about 3M Espe (products include RelyX Luting/RelyX Unicem/Filtek Supreme Plus/Imprint 3/Protemp III, Clinpro 5000), please rate their products in the following categories...

  Excellent Very good Good Fair Poor Do not have enough experience to rate...
Clinical effectiveness
Ease of use
Products consistently meet expectations
Reputation of brand/company
Support center/product service
Value for the price

Question Title

* 8. As you think about Ultradent (products include Opalescence, Treswhite, Ultracem, Ultraseal), please rate their products in the following categories...

  Excellent Very good Good Fair Poor Do not have enough experience to rate...
Clinical effectiveness
Customer service
Ease of use
Products consistently meet expectations
Reputation of brand/company
Support center/product service
Value for the price

Question Title

* 9. As you think about GC America (products include FujiCEM 2/Fuji Plus/Fuji IX/MI Paste/G-aenial/Initial LiSi Press), please rate their products in the following categories...

  Excellent Very good Good Fair Poor Do not have enough experience to rate...
Clinical effectiveness
Customer service
Ease of use
Products consistently meet expectations
Reputation of brand/company
Support center/product service
Value of the price

Question Title

* 10. As you think about Ivoclar Vivadent (products include Multilink/Variolink/Heliomolar/Tetric Evoceram/Virtual), please rate their products in the following categories...

  Excellent Very good Good Fair Poor Do not have enough experience to rate...
Clinical effectiveness
Customer service
Ease of use
Products consistently meet expectations
Reputation of brand/Company
Support center/product service
Value for the price

Question Title

* 11. As you think about Kerr (products include Take 1 Advanced/Revolution/Herculite/Optibond Solo+, Sonicfill), please rate their products in the following categories...

  Excellent Very good Good Fair Poor Do not have enough experience to rate...
Clinical effectiveness
Customer service
Ease of use
Products consistently meet expectations
Reputation of brand/company
Support center/product service
Value of the price

Question Title

* 12. As you think about Voco (products include Grandio/Bifix/Futurabond DC/ Structur 2, Remin Pro), please rate their products in the following categories...

  Excellent Very good Good Fair Poor Do not have enough experience to rate...
Clinical effectiveness
Customer service
Ease of use
Products consistently meet expectations
Reputation of brand/company
Support center/product service
Value of the price

Question Title

* 13. As you think about Dentsply Caulk (products include Aquasil Ultra, ChemFil Rock, SureFil SDR Flow), please rate their products in the following categories...

  Excellent Very good Good Fair Poor Do not have enough experience to rate...
Clinical effectiveness
Customer service
Ease of use
Products consistently meet expectations
Reputation of brand/company
Support center/product service
Value of the price

Question Title

* 14. As you think about Heraeus Kulzer (products include iBOND, Flexitime, Venus White), please rate their products in the following categories...

  Excellent Very good Good Fair Poor Do not have enough experience to rate...
Clinical effectiveness
Customer service
Ease of use
Products consistently meet expectations
Reputation of brand/company
Support center/product service
Value of the price

Question Title

* 15. Please rank each of these companies from best to worst (1=BEST & 8=WORST) on your confidence that any new product they introduce will be a high quality product...

Question Title

* 16. Please rank each of these companies from best to worst (1=BEST & 8=WORST) on the value for money of their products...

Question Title

* 17. Please rate each of these companies from best to worst (1=BEST & 8=WORST) on the quality of their customer service and technical support...