The City of South Padre Island Building Inspections takes customer service very seriously. We strive to achieve good relations with our customers and value the opinions of our citizens. Please take a moment to fill out our customer service survey. We would greatly appreciate any comments or concerns you would like to share about our department and/or your experience with us.

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* 1. Did you apply for a permit from the Building Inspections Division?

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* 2. Type of permit applied for?

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* 3. Are you the?

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* 4. How would you rate your overall experience of acquiring a permit?

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* 5. Please rate the “turn around” time for your permit approval:

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* 6. During the process of acquiring a permit; my questions were answered by staff in a clear and concise manner:

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* 7. Did you request an inspection from the Building Inspections Division?

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* 8. Which method did you use to request your inspection?

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* 9. Was it easy to schedule your inspection?

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* 10. Did you speak with Building Inspections staff to request a specific time for your inspection?

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* 11. Did the staff try and work to accommodate your request?

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* 12. How would you rate the Inspectors in the building division in professionalism and courtesy?

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* 13. If a disapproved inspection notice was issued for your project, was it clear and concise?

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* 14. How would you rate the administrative and counter staff in the Building Inspections Division in professionalism and courtesy?

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* 15. Rate the overall quality of the services you have received from the Building Inspections Division?

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* 16. Is there anything else you would like to share with our department?

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* 17. What prompted you to take the survey?

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* 18. How often do you interact with the Building Inspections Division?

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* 19. Do you interact with other City’s Building Departments in the same capacity?

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* 20. If yes, are the interactions with other cities.

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* 21. Would you like to be contacted by someone in the Building Inspections Division?

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* 22. What is the best time to contact you?

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* 23. Please provide your contact information:

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