2022 Niagara Community Needs Survey

The following survey asks those who work or volunteer in Niagara's human and social services sector to share their knowledge regarding the needs and strengths of people and communities in Niagara. Feedback gathered through this survey, along with input from community members with lived/living experience, will help to further identify the needs and assets within our community and inform solutions moving forward. A report on findings will be shared back with the community.

Thank you for taking the time to complete this survey and share your knowledge and experience. This survey is anonymous and we estimate it will take approximately 10-15 minutes to complete.

If you have questions or require assistance in completing the survey, please contact Jacky Roddy at jackyaroddy@gmail.com. Jacky has been engaged to support the United Way with this survey and the results.

Question Title

* 1. Where do the people you serve typically live? Select all that apply.

All of Niagara Region

Fort Erie

Grimsby

Lincoln

Niagara Falls

Niagara-on-the-Lake

Pelham

Port Colborne

St. Catharines

Thorold

Wainfleet

Welland

West Lincoln

Other (please specify)

Question Title

* 2. Select the target population that you serve.
Check only one option that best defines the target population.

Caregivers

Children and Youth

General Public

Indigenous Peoples

Members of 2SLGBTQQIA+ Communities

People Experiencing Addiction and/or Substance Misuse

People Experiencing Domestic Abuse, Sexual Abuse or Gender-Based Violence

People Experiencing Homelessness or are Housing Insecure

People in Crisis

People Living Below the Poverty Line or with Low Income

People Living in Supportive Housing

People Living with Disabilities

People Living with Mental Illness

People who Speak English as an Additional Language

Racialized Populations

Refugees, Immigrants, and/or Newcomers

Residents of a Specific Neighborhood or Community

Seniors or Older Adults

Sex Workers

Students

Veterans

Women and Girls

Young adults

Other (please specify):

Question Title

* 3. What other populations/ communities do you most often serve in your role?
Check all that apply.

Caregivers

Children and Youth

Indigenous Peoples

Members of 2SLGBTQQIA+ Community

People Experiencing Addiction and/or Substance Misuse

People Experiencing Domestic Abuse, Sexual Abuse or Gender-Based Violence

People Experiencing Homelessness or are Housing Insecure

People in Crisis

People Living Below the Poverty Line or with Low Income

People Living in Supportive Housing

People Living with Disabilities

People Living with Mental Illness

People who Speak English as an Additional Language

Racialized Populations

Refugees, Immigrants, and/or Newcomers

Residents of a Specific Neighborhood or Community

Seniors or Older Adults

Sex Workers

Students

Veterans

Women and Girls

Young adults

Other (please specify):

Question Title

* 4. What type of service or support do you provide?
Check all that apply.

Emergency Shelter

Emergency/Crisis Response

Family Services

Finding and Maintaining Housing

Food Security

General Community Programs

Government/Legal

Harm Reduction

Health Care and/or Support

Homelessness Outreach

Income Support

Income Taxes

Increasing Access to ID and Banking

Legal Support

Literacy Support

Mental Health Counselling

Mentoring

Parenting Supports

Rent Assistance

Skill Development or Employment Training

Social Connection/Peer Support

System Navigation

Transitional Housing

Treatment for Addiction/ Substance Use

Tutoring and Academic Support

Other (please specify):

Question Title

* 5. How often do the following barriers or risk factors prevent the people you serve from making progress towards their goals?

	Never	Not Often	No Opinion	Somewhat Often	Very Often
High cost of housing	High cost of housing Never	High cost of housing Not Often	High cost of housing No Opinion	High cost of housing Somewhat Often	High cost of housing Very Often
Inadequate income through employment	Inadequate income through employment Never	Inadequate income through employment Not Often	Inadequate income through employment No Opinion	Inadequate income through employment Somewhat Often	Inadequate income through employment Very Often
Inadequate social assistance rates	Inadequate social assistance rates Never	Inadequate social assistance rates Not Often	Inadequate social assistance rates No Opinion	Inadequate social assistance rates Somewhat Often	Inadequate social assistance rates Very Often
Ineligible for required support	Ineligible for required support Never	Ineligible for required support Not Often	Ineligible for required support No Opinion	Ineligible for required support Somewhat Often	Ineligible for required support Very Often
Lack of access to healthy, affordable, appropriate food	Lack of access to healthy, affordable, appropriate food Never	Lack of access to healthy, affordable, appropriate food Not Often	Lack of access to healthy, affordable, appropriate food No Opinion	Lack of access to healthy, affordable, appropriate food Somewhat Often	Lack of access to healthy, affordable, appropriate food Very Often
Lack of accessible mental health support	Lack of accessible mental health support Never	Lack of accessible mental health support Not Often	Lack of accessible mental health support No Opinion	Lack of accessible mental health support Somewhat Often	Lack of accessible mental health support Very Often
Lack of appropriate education supports	Lack of appropriate education supports Never	Lack of appropriate education supports Not Often	Lack of appropriate education supports No Opinion	Lack of appropriate education supports Somewhat Often	Lack of appropriate education supports Very Often
Lack of appropriate ID or required documentation	Lack of appropriate ID or required documentation Never	Lack of appropriate ID or required documentation Not Often	Lack of appropriate ID or required documentation No Opinion	Lack of appropriate ID or required documentation Somewhat Often	Lack of appropriate ID or required documentation Very Often
Lack of housing availability	Lack of housing availability Never	Lack of housing availability Not Often	Lack of housing availability No Opinion	Lack of housing availability Somewhat Often	Lack of housing availability Very Often
Lack of transportation	Lack of transportation Never	Lack of transportation Not Often	Lack of transportation No Opinion	Lack of transportation Somewhat Often	Lack of transportation Very Often
Language barriers	Language barriers Never	Language barriers Not Often	Language barriers No Opinion	Language barriers Somewhat Often	Language barriers Very Often
Literacy barriers	Literacy barriers Never	Literacy barriers Not Often	Literacy barriers No Opinion	Literacy barriers Somewhat Often	Literacy barriers Very Often
Long-term impacts of past traumatic experiences	Long-term impacts of past traumatic experiences Never	Long-term impacts of past traumatic experiences Not Often	Long-term impacts of past traumatic experiences No Opinion	Long-term impacts of past traumatic experiences Somewhat Often	Long-term impacts of past traumatic experiences Very Often
Mental illness	Mental illness Never	Mental illness Not Often	Mental illness No Opinion	Mental illness Somewhat Often	Mental illness Very Often
Physical health conditions	Physical health conditions Never	Physical health conditions Not Often	Physical health conditions No Opinion	Physical health conditions Somewhat Often	Physical health conditions Very Often
Recent traumatic experiences	Recent traumatic experiences Never	Recent traumatic experiences Not Often	Recent traumatic experiences No Opinion	Recent traumatic experiences Somewhat Often	Recent traumatic experiences Very Often
Required service/support is too expensive	Required service/support is too expensive Never	Required service/support is too expensive Not Often	Required service/support is too expensive No Opinion	Required service/support is too expensive Somewhat Often	Required service/support is too expensive Very Often
Social isolation/ lack of support network	Social isolation/ lack of support network Never	Social isolation/ lack of support network Not Often	Social isolation/ lack of support network No Opinion	Social isolation/ lack of support network Somewhat Often	Social isolation/ lack of support network Very Often
Systemic discrimination	Systemic discrimination Never	Systemic discrimination Not Often	Systemic discrimination No Opinion	Systemic discrimination Somewhat Often	Systemic discrimination Very Often
Toxic stress	Toxic stress Never	Toxic stress Not Often	Toxic stress No Opinion	Toxic stress Somewhat Often	Toxic stress Very Often
Unable to find employment	Unable to find employment Never	Unable to find employment Not Often	Unable to find employment No Opinion	Unable to find employment Somewhat Often	Unable to find employment Very Often
Unsafe and/or unstable home environment	Unsafe and/or unstable home environment Never	Unsafe and/or unstable home environment Not Often	Unsafe and/or unstable home environment No Opinion	Unsafe and/or unstable home environment Somewhat Often	Unsafe and/or unstable home environment Very Often
Waitlisted for required support	Waitlisted for required support Never	Waitlisted for required support Not Often	Waitlisted for required support No Opinion	Waitlisted for required support Somewhat Often	Waitlisted for required support Very Often

Other (please specify):

Question Title

* 6. Please provide additional information on the individual barriers/risk factors that most impact the the people you serve.

You may provide specific examples, but please do not include any identifying personal information.

Question Title

* 7. Based on your experience working or volunteering in Niagara, what are the greatest strengths or assets that positively impact quality of life for the people you serve?

Question Title

* 8. Outside of the agency or initiative for which you currently work/volunteer, what community services or supports have been most beneficial for the people you serve?
Please provide as much detail as possible.

Question Title

* 9. From your experience working or volunteering in the community, what do you think are the three most needed services or supports that are not currently available or are inaccessible to the people you serve?
Please provide as much detail as possible to describe the type of service or support needed.

Question Title

* 10. From your experience working or volunteering in the Niagara community, have you identified gaps in service for any specific populations or demographic (i.e. certain demographic is ineligible for service or existing services do not meet the needs of a particular group)? Please provide as much detail as possible.

Question Title

* 11. Please share any other additional information that you think should be considered regarding community needs in Niagara (i.e. emerging needs, programs or services that are working well, other barriers or challenges, etc.)?

2022 Niagara Community Needs Survey

Question Title

* 1. Where do the people you serve typically live? Select all that apply.

Question Title

* 2. Select the target population that you serve. Check only one option that best defines the target population.

Question Title

* 3. What other populations/ communities do you most often serve in your role?Check all that apply.

Question Title

* 4. What type of service or support do you provide?Check all that apply.

Question Title

* 5. How often do the following barriers or risk factors prevent the people you serve from making progress towards their goals?

Question Title

* 6. Please provide additional information on the individual barriers/risk factors that most impact the the people you serve. You may provide specific examples, but please do not include any identifying personal information.

Question Title

* 7. Based on your experience working or volunteering in Niagara, what are the greatest strengths or assets that positively impact quality of life for the people you serve?

Question Title

* 8. Outside of the agency or initiative for which you currently work/volunteer, what community services or supports have been most beneficial for the people you serve? Please provide as much detail as possible.

Question Title

Question Title

Question Title

* 11. Please share any other additional information that you think should be considered regarding community needs in Niagara (i.e. emerging needs, programs or services that are working well, other barriers or challenges, etc.)?

* 2. Select the target population that you serve.
Check only one option that best defines the target population.

* 3. What other populations/ communities do you most often serve in your role?
Check all that apply.

* 4. What type of service or support do you provide?
Check all that apply.

* 6. Please provide additional information on the individual barriers/risk factors that most impact the the people you serve.

You may provide specific examples, but please do not include any identifying personal information.

* 8. Outside of the agency or initiative for which you currently work/volunteer, what community services or supports have been most beneficial for the people you serve?
Please provide as much detail as possible.