Thank you for taking the time to complete this brief customer satisfaction survey. We welcome your thoughts and feedback as part of our efforts to continually improve our service delivery to the university community.

* What was your reason for contacting Physical Plant?

* On a scale from "Strongly Disagree" to "Strongly Agree," how would you answer the following questions?

In your most recent interaction, the Representative who assisted you:

  Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree
Responded quickly to your inquiry
Was knowledgeable
Solved your concerns
Acted in a professional manner
Was courteous
Was helpful

* Overall, on a scale from "Very Dissatisfied" to "Very Satisfied," please rate:

  Very Dissatisfied Dissatisfied Satisfied Very Satisfied
Your most recent experience with Physical Plant
Your collective experiences over the last six months with Physical Plant

* What can we do to ensure you receive excellent service?

* Would you like a supervisor to contact you?

* Please select your most appropriate USF affiliation.

* Additional Comments