Research & Public Response Experience Question Title * 1. Please rate your satisfaction with the State Controller’s Research & Public Response team, based on the following statements. Strongly Disagree Disagree Neutral Agree Strongly Agree The information provided was accurate. The information provided was accurate. Strongly Disagree The information provided was accurate. Disagree The information provided was accurate. Neutral The information provided was accurate. Agree The information provided was accurate. Strongly Agree The information provided was complete. The information provided was complete. Strongly Disagree The information provided was complete. Disagree The information provided was complete. Neutral The information provided was complete. Agree The information provided was complete. Strongly Agree I am satisfied with the quality of customer service I received. I am satisfied with the quality of customer service I received. Strongly Disagree I am satisfied with the quality of customer service I received. Disagree I am satisfied with the quality of customer service I received. Neutral I am satisfied with the quality of customer service I received. Agree I am satisfied with the quality of customer service I received. Strongly Agree I received a response in a timely manner. I received a response in a timely manner. Strongly Disagree I received a response in a timely manner. Disagree I received a response in a timely manner. Neutral I received a response in a timely manner. Agree I received a response in a timely manner. Strongly Agree I am satisfied with the overall level of customer service. I am satisfied with the overall level of customer service. Strongly Disagree I am satisfied with the overall level of customer service. Disagree I am satisfied with the overall level of customer service. Neutral I am satisfied with the overall level of customer service. Agree I am satisfied with the overall level of customer service. Strongly Agree Question Title * 2. Do you have any suggestions to help us improve our customer service? Done