Thank you for taking this brief survey! Your responses will only be used to help Jawbone understand how people like you use UP and ways we can improve the UP experience.

* 1. Why are you requesting a refund? Please select all that apply.

* 2. How likely are you to continue using UP?

* 3. How satisfied are you with each of these UP features? If you have not used any of these features, please select “have not used.”

  Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Have not used
Team (page to see your friends’ scores)
Workout Mode (tracking a workout)
Wristband wearability (how the wristband looks and feels)
Sleep Mode (seeing your sleep length / quality)
Active Mode (daily step count / total walking)
Feed (updates of activity from you and your teammates)
Eat Mode (logging / tracking your meals)
Profile (page for your information and messages)
Overall Reliability (how consistently it works for things like charging, syncing, etc.)
Smart Alarms (band vibrates to wake you up by a certain time)
Activity Alerts (band vibrates when you have been stationary for a set amount of time)
Challenges (joining and pursuing challenges)