Exit this survey Service Experience Survey Service Experience Survey Please answer any (or all) of the following questions based on your most recent experience with us. All questions are optional, so if you come across a question that doesn't apply to you or that you do not wish to answer, please feel free to skip it. Thanks for your time, we really appreciate it! Question Title * 1. Please tell us who you are. Name: Email Address: Question Title * 2. What is the name of the UMe employee who helped you? (If you don't remember his/her name, please provide a description) Name / Description: Question Title * 3. Did our employee provide a friendly greeting? For example: "Good Morning!" or "How may I help you?" Very Satisfied Satisfied Neutral Somewhat Satisfied Not Satisfied Rating Rating Very Satisfied Rating Satisfied Rating Neutral Rating Somewhat Satisfied Rating Not Satisfied Question Title * 4. Did our employee accurately answer your question(s) / handle your transaction(s)? Yes No Comment: Question Title * 5. Overall, how satisfied are you in the manner that your transaction or inquiry was handled by our employee? Very Satisfied Satisfied Neutral Somewhat Satisified Not Satisified Satisfaction Level Satisfaction Level Very Satisfied Satisfaction Level Satisfied Satisfaction Level Neutral Satisfaction Level Somewhat Satisified Satisfaction Level Not Satisified Comment: Question Title * 6. Did our employee exhibit a genuine interest and willingness in helping you? Very Satisfied Satisfied Neutral Somewhat Satisfied Not Satisfied Rating Rating Very Satisfied Rating Satisfied Rating Neutral Rating Somewhat Satisfied Rating Not Satisfied Question Title * 7. Do you feel valued and appreciated as a UMe member? Yes No Question Title * 8. Overall, did our employee display a "Can-do" and/or "Glad-to" serving manner? Very Satisfied Satisfied Neutral Somewhat Satisfied Not Satisfied Rating Rating Very Satisfied Rating Satisfied Rating Neutral Rating Somewhat Satisfied Rating Not Satisfied Question Title * 9. Based on this experience, would you refer a friend or family member to do business with us at UMe? Yes No Question Title * 10. Here at UMe, member service is a top priority to us. It's all about you and me. It's even in our name... U + Me = UMe! Thank you for taking the time to complete our survey. Your feedback will help us be (and do) our very best!Feel free to leave us some general feedback/comments here: Question Title * 11. If you would like to give us a public review, please visit us on Yelp or Google. (We truly appreciate your time. We know time is money, and we think it’s awesome when our members take the time to give us feedback... so thank you, again, from the bottom of our hearts!)The following links will open in new windows. Please make sure to click the submit button on this page, so these survey results will get to us.Click here to review us on Yelp :)Click here to review us on Google :)If there's anything else you want to share with us, here's your chance: Submit
