UDPS Customer Survey

The Unalaska Department of Public Safety is requesting your assistance. We are trying to do a better job of serving you and others. Recently you had contact with a member of our department. Because of that contact, we would like to ask you to complete a brief survey. Your answers will be kept strictly confidential unless you voluntarily decide to sign it.

Our department's goal is to offer you the best service possible so we hope that you will decide to complete this brief survey so we can improve our quality of services. Thank you for your time and assistance.

Mike Holman, Director

	Excellent	Very Good	Acceptable	Unacceptable	Not Applicable
Dispatcher	Dispatcher Excellent	Dispatcher Very Good	Dispatcher Acceptable	Dispatcher Unacceptable	Dispatcher Not Applicable
Police Officer	Police Officer Excellent	Police Officer Very Good	Police Officer Acceptable	Police Officer Unacceptable	Police Officer Not Applicable
Firefighter / Medic	Firefighter / Medic Excellent	Firefighter / Medic Very Good	Firefighter / Medic Acceptable	Firefighter / Medic Unacceptable	Firefighter / Medic Not Applicable
Municipal Corrections	Municipal Corrections Excellent	Municipal Corrections Very Good	Municipal Corrections Acceptable	Municipal Corrections Unacceptable	Municipal Corrections Not Applicable
DMV	DMV Excellent	DMV Very Good	DMV Acceptable	DMV Unacceptable	DMV Not Applicable
Animal Control	Animal Control Excellent	Animal Control Very Good	Animal Control Acceptable	Animal Control Unacceptable	Animal Control Not Applicable
Investigator	Investigator Excellent	Investigator Very Good	Investigator Acceptable	Investigator Unacceptable	Investigator Not Applicable
Administration	Administration Excellent	Administration Very Good	Administration Acceptable	Administration Unacceptable	Administration Not Applicable

Excellent

Very Good

Acceptable

Unacceptable

Not Applicable

Dispatcher

Dispatcher Excellent

Dispatcher Very Good

Dispatcher Acceptable

Dispatcher Unacceptable

Dispatcher Not Applicable

Police Officer

Police Officer Excellent

Police Officer Very Good

Police Officer Acceptable

Police Officer Unacceptable

Police Officer Not Applicable

Firefighter / Medic

Firefighter / Medic Excellent

Firefighter / Medic Very Good

Firefighter / Medic Acceptable

Firefighter / Medic Unacceptable

Firefighter / Medic Not Applicable

Municipal Corrections

Municipal Corrections Excellent

Municipal Corrections Very Good

Municipal Corrections Acceptable

Municipal Corrections Unacceptable

Municipal Corrections Not Applicable

DMV

DMV Excellent

DMV Very Good

DMV Acceptable

DMV Unacceptable

DMV Not Applicable

Animal Control

Animal Control Excellent

Animal Control Very Good

Animal Control Acceptable

Animal Control Unacceptable

Animal Control Not Applicable

Investigator

Investigator Excellent

Investigator Very Good

Investigator Acceptable

Investigator Unacceptable

Investigator Not Applicable

Administration

Administration Excellent

Administration Very Good

Administration Acceptable

Administration Unacceptable

Administration Not Applicable

	Excellent	Very Good	Acceptable	Unacceptable	Not Applicable
Dispatcher	Dispatcher Excellent	Dispatcher Very Good	Dispatcher Acceptable	Dispatcher Unacceptable	Dispatcher Not Applicable
Police Officer	Police Officer Excellent	Police Officer Very Good	Police Officer Acceptable	Police Officer Unacceptable	Police Officer Not Applicable
Firefighter / Medic	Firefighter / Medic Excellent	Firefighter / Medic Very Good	Firefighter / Medic Acceptable	Firefighter / Medic Unacceptable	Firefighter / Medic Not Applicable
Municipal Corrections	Municipal Corrections Excellent	Municipal Corrections Very Good	Municipal Corrections Acceptable	Municipal Corrections Unacceptable	Municipal Corrections Not Applicable
DMV	DMV Excellent	DMV Very Good	DMV Acceptable	DMV Unacceptable	DMV Not Applicable
Animal Control	Animal Control Excellent	Animal Control Very Good	Animal Control Acceptable	Animal Control Unacceptable	Animal Control Not Applicable
Investigator	Investigator Excellent	Investigator Very Good	Investigator Acceptable	Investigator Unacceptable	Investigator Not Applicable
Administration	Administration Excellent	Administration Very Good	Administration Acceptable	Administration Unacceptable	Administration Not Applicable

Excellent

Very Good

Acceptable

Unacceptable

Not Applicable

Dispatcher

Dispatcher Excellent

Dispatcher Very Good

Dispatcher Acceptable

Dispatcher Unacceptable

Dispatcher Not Applicable

Police Officer

Police Officer Excellent

Police Officer Very Good

Police Officer Acceptable

Police Officer Unacceptable

Police Officer Not Applicable

Firefighter / Medic

Firefighter / Medic Excellent

Firefighter / Medic Very Good

Firefighter / Medic Acceptable

Firefighter / Medic Unacceptable

Firefighter / Medic Not Applicable

Municipal Corrections

Municipal Corrections Excellent

Municipal Corrections Very Good

Municipal Corrections Acceptable

Municipal Corrections Unacceptable

Municipal Corrections Not Applicable

DMV

DMV Excellent

DMV Very Good

DMV Acceptable

DMV Unacceptable

DMV Not Applicable

Animal Control

Animal Control Excellent

Animal Control Very Good

Animal Control Acceptable

Animal Control Unacceptable

Animal Control Not Applicable

Investigator

Investigator Excellent

Investigator Very Good

Investigator Acceptable

Investigator Unacceptable

Investigator Not Applicable

Administration

Administration Excellent

Administration Very Good

Administration Acceptable

Administration Unacceptable

Administration Not Applicable

	Excellent	Very Good	Acceptable	Not Acceptable	Not Applicable
Dispatcher	Dispatcher Excellent	Dispatcher Very Good	Dispatcher Acceptable	Dispatcher Not Acceptable	Dispatcher Not Applicable
Police Officer	Police Officer Excellent	Police Officer Very Good	Police Officer Acceptable	Police Officer Not Acceptable	Police Officer Not Applicable
Firefighter / Medic	Firefighter / Medic Excellent	Firefighter / Medic Very Good	Firefighter / Medic Acceptable	Firefighter / Medic Not Acceptable	Firefighter / Medic Not Applicable
Municipal Corrections	Municipal Corrections Excellent	Municipal Corrections Very Good	Municipal Corrections Acceptable	Municipal Corrections Not Acceptable	Municipal Corrections Not Applicable
DMV	DMV Excellent	DMV Very Good	DMV Acceptable	DMV Not Acceptable	DMV Not Applicable
Animal Control	Animal Control Excellent	Animal Control Very Good	Animal Control Acceptable	Animal Control Not Acceptable	Animal Control Not Applicable
Investigator	Investigator Excellent	Investigator Very Good	Investigator Acceptable	Investigator Not Acceptable	Investigator Not Applicable
Administration	Administration Excellent	Administration Very Good	Administration Acceptable	Administration Not Acceptable	Administration Not Applicable

Excellent

Very Good

Acceptable

Not Acceptable

Not Applicable

Dispatcher

Dispatcher Excellent

Dispatcher Very Good

Dispatcher Acceptable

Dispatcher Not Acceptable

Dispatcher Not Applicable

Police Officer

Police Officer Excellent

Police Officer Very Good

Police Officer Acceptable

Police Officer Not Acceptable

Police Officer Not Applicable

Firefighter / Medic

Firefighter / Medic Excellent

Firefighter / Medic Very Good

Firefighter / Medic Acceptable

Firefighter / Medic Not Acceptable

Firefighter / Medic Not Applicable

Municipal Corrections

Municipal Corrections Excellent

Municipal Corrections Very Good

Municipal Corrections Acceptable

Municipal Corrections Not Acceptable

Municipal Corrections Not Applicable

DMV

DMV Excellent

DMV Very Good

DMV Acceptable

DMV Not Acceptable

DMV Not Applicable

Animal Control

Animal Control Excellent

Animal Control Very Good

Animal Control Acceptable

Animal Control Not Acceptable

Animal Control Not Applicable

Investigator

Investigator Excellent

Investigator Very Good

Investigator Acceptable

Investigator Not Acceptable

Investigator Not Applicable

Administration

Administration Excellent

Administration Very Good

Administration Acceptable

Administration Not Acceptable

Administration Not Applicable

	Excellent	Very Good	Acceptable	Not Acceptable	Not Applicable
Dispatcher	Dispatcher Excellent	Dispatcher Very Good	Dispatcher Acceptable	Dispatcher Not Acceptable	Dispatcher Not Applicable
Police Officer	Police Officer Excellent	Police Officer Very Good	Police Officer Acceptable	Police Officer Not Acceptable	Police Officer Not Applicable
Firefighter / Medic	Firefighter / Medic Excellent	Firefighter / Medic Very Good	Firefighter / Medic Acceptable	Firefighter / Medic Not Acceptable	Firefighter / Medic Not Applicable
Municipal Corrections	Municipal Corrections Excellent	Municipal Corrections Very Good	Municipal Corrections Acceptable	Municipal Corrections Not Acceptable	Municipal Corrections Not Applicable
DMV	DMV Excellent	DMV Very Good	DMV Acceptable	DMV Not Acceptable	DMV Not Applicable
Animal Control	Animal Control Excellent	Animal Control Very Good	Animal Control Acceptable	Animal Control Not Acceptable	Animal Control Not Applicable
Investigator	Investigator Excellent	Investigator Very Good	Investigator Acceptable	Investigator Not Acceptable	Investigator Not Applicable
Administration	Administration Excellent	Administration Very Good	Administration Acceptable	Administration Not Acceptable	Administration Not Applicable

Excellent

Very Good

Acceptable

Not Acceptable

Not Applicable

Dispatcher

Dispatcher Excellent

Dispatcher Very Good

Dispatcher Acceptable

Dispatcher Not Acceptable

Dispatcher Not Applicable

Police Officer

Police Officer Excellent

Police Officer Very Good

Police Officer Acceptable

Police Officer Not Acceptable

Police Officer Not Applicable

Firefighter / Medic

Firefighter / Medic Excellent

Firefighter / Medic Very Good

Firefighter / Medic Acceptable

Firefighter / Medic Not Acceptable

Firefighter / Medic Not Applicable

Municipal Corrections

Municipal Corrections Excellent

Municipal Corrections Very Good

Municipal Corrections Acceptable

Municipal Corrections Not Acceptable

Municipal Corrections Not Applicable

DMV

DMV Excellent

DMV Very Good

DMV Acceptable

DMV Not Acceptable

DMV Not Applicable

Animal Control

Animal Control Excellent

Animal Control Very Good

Animal Control Acceptable

Animal Control Not Acceptable

Animal Control Not Applicable

Investigator

Investigator Excellent

Investigator Very Good

Investigator Acceptable

Investigator Not Acceptable

Investigator Not Applicable

Administration

Administration Excellent

Administration Very Good

Administration Acceptable

Administration Not Acceptable

Administration Not Applicable

	Excellent	Very Good	Acceptable	Not acceptable	Not Applicable
Overall Experience	Overall Experience Excellent	Overall Experience Very Good	Overall Experience Acceptable	Overall Experience Not acceptable	Overall Experience Not Applicable

Excellent

Very Good

Acceptable

Not acceptable

Not Applicable

Overall Experience

Overall Experience Excellent

Overall Experience Very Good

Overall Experience Acceptable

Overall Experience Not acceptable

Overall Experience Not Applicable

UDPS Customer Survey

From the Director of Public Safety:

Question Title

* 1. What was the nature of your recent contact with UDPS? (check all that apply)

Question Title

* 2. The people I had contact with were courteous and sensitive to my needs.

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* 3. The people I had contact with helped me with the information and/or assistance I needed.

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* 4. The people I had contact with were professional in appearance and demeanor.

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* 5. The people I had contact with seemed knowledgeable and well trained.

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* 6. Please rate .your overall experience with the Unalaska Department of Public Safety

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* 7. Additional comments or suggestions for improvement

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* 8. Would you like to discuss your survey with the Director of Public Safety?

Question Title

* 9. Name (optional)

Question Title

* 10. Telephone (optional)