Welcome to the Urgent Care Standard 2026 review consultation feedback survey.
Please review the PDF version of the Urgent Care Standard 2026 (Consultation Draft 1.0) prior to commencing this feedback survey. If you do not have a copy of the draft standards, a PDF can be obtained from hope.greenslade@daagroup.co.nz. This email address can also be used for any queries about completing this survey.
The purpose of this consultation draft is to seek sector feedback to ensure the Standard is clear, proportionate, clinically credible, and fit for purpose across a diverse range of urgent care services.
The purpose of this consultation draft is to seek sector feedback to ensure the Standard is clear, proportionate, clinically credible, and fit for purpose across a diverse range of urgent care services.
Your feedback is essential to ensure that the Urgent Care Standard is relevant, effective, and aligned with the quality expectations of Urgent Care Clinics in Aotearoa New Zealand.
This survey is arranged into 14 Parts:
- Part 1 – People-centred Access, Equity and Experience
- Part 2 – Governance, Quality and Risk Management
- Part 3 – Workforce, Capability and Wellbeing
- Part 4 – Clinical Care Delivery and Escalation
- Part 5 – Medicines Management and High-risk Interventions
- Part 6 – Diagnostics and Clinical Decision Support
- Part 7 – Infection Prevention and Control
- Part 8 – Civil Defence Emergency Preparedness and Business Continuity
- Part 9 – System Integration, Escalation and Transfer of Care
- Part 10 – Digital Health, Information Management & Resilience
- Part 11 – RNZCUC Vocational Training Site Accreditation
- Part 12 – Outsourced Clinical Services
- Part 13 – Facilities and Physical Environment
- Normative Appendix 1 – Essential Equipment for Urgent Care Clinic RNZCUC Accreditation
Please provide feedback wherever you believe the criteria can be improved. You may not wish to provide feedback on all criteria, and you may just select individual criteria within the survey tool to comment on.
There are navigation buttons at the bottom of each page as well as the 'NEXT' button. Selecting the 'Return to standards' choice and clicking 'NEXT' will take you to the main index.
If you are proposing a minor change to a criterion - you can copy and paste the text from within the survey form and amend it in the 'Proposed new wording' text box. If your change to the criteria is significant, could you please provide your rationale in the text box provided.
Other Considerations:
We are especially keen to hear if there are areas not covered in the standards, or other general comments. You can tell us about these in the 'General Feedback' section.
You can utilise the 'EXIT' button at the top right of each page to exit. Your responses will all be saved automatically. However, you can return to the survey at any time to change or update your responses. There is no need to go to the end of the survey for it to be recorded.
We are especially keen to hear if there are areas not covered in the standards, or other general comments. You can tell us about these in the 'General Feedback' section.
You can utilise the 'EXIT' button at the top right of each page to exit. Your responses will all be saved automatically. However, you can return to the survey at any time to change or update your responses. There is no need to go to the end of the survey for it to be recorded.