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* 1. How would you rate the courteousness and professionalism of our maintenance staff?

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* 2. How would you rate the quality of the work completed?

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* 3. Did the technician clean up after he/she were done?

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* 4. Did the technician take time to answer any questions you might have?

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* 5. How satisfied are you with the overall service provided by the United Communities Maintenance Team?

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* 6. What was the nature of your call?

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* 7. How long did it take for maintenance to respond to your request?

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* 8. How long did it take for your initial maintenance request to be completed?

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* 9. Was your service request completed properly the first time?

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* 10. Please share any additional comments you would like to bring to our attention.  Please include name and address so we can follow up.

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