* 1. How fast did we respond to your inquiry?

* 2. How was the quality of our response? (please check all that apply)

* 3. Was the staff knowlegeable?

* 4. Do you feel like you were treated fairly

* 5. On a scale of 0 - 10 with 10 being the best, how would you rate our customer service

* 6. How often do you communicate with the Department of Urban Planning and Land Use each year?

* 7. How would you describe yourself? (please check all that apply)

* 8. how could we better serve you?

* 9. Which member of the Staff did you work with?