TX Survey of Stakeholders To Identify Future Intercity Bus Service Priorities

Stakeholder Survey

The Texas Department of Transportation (TxDOT), Public Transportation Division (PTN), together with the KFH Group, is currently working on a statewide Intercity Bus Study. The overarching goal of this study is to provide TxDOT with details about the state’s intercity bus needs and services, needed to determine TxDOT’s priorities for the program. This survey asks stakeholder organizations to provide their insights about needs for intercity bus travel and connecting service from rural areas to the intercity bus network.

Intercity Bus Service or long distance bus service is regularly scheduled bus service for the general public that operates with limited stops over fixed routes connecting two or more urban areas not in close proximity, that has the capacity for transporting baggage carried by passengers, and that makes meaningful connections with other scheduled transportation services to more distant points, if such service is available. For example, Greyhound operates intercity bus services, as does the Capital Area Rural Transportation System (CARTS) through its Interurban Coach regional intercity bus network.

The information collected in this survey will help TxDOT identify underserved corridors, unmet needs and potential bus service improvements.

The deadline for submitting a survey response has passed. If you have any feedback regarding intercity bus service in Texas, please send it to bpowell@kfhgroup.com. Updates about this study can be found on the project web page at https://www.txdot.gov/inside-txdot/division/public-transportation/intercity-bus-study.html

Question Title

Map: Texas Intercity Bus Network

Question Title

* 1. Please share your contact information.

Name/Title

Organization

Address

Address 2

City/Town

State/Province

ZIP/Postal Code

Country

Phone

Question Title

* 2. What type of services does your organization provide?

Question Title

* 3. What is your organization’s service area?

Question Title

* 4. Does your organization serve a particular clientele or stakeholder group? Please indicate characteristics of your target market/those eligible for your services.

Question Title

* 5. Does your organization assist your clientele in finding long-distance transportation when needed? (information and referral, carpool matching, operation of transportation services, arranging for rides with volunteers or other providers, etc.)

Question Title

* 6. Do you provide financial assistance to individuals or other organizations for intercity or other long-distance travel? (bus/train tickets, mileage reimbursement, gas vouchers, etc.)

Question Title

* 7. Are there areas or corridors that you consider as having a need for more intercity bus service (particularly in rural areas)? This could be areas with no service, or places with existing service that could benefit from additional service (more schedules, local service, etc.).

Question Title

* 8. Are there particular markets or groups that you see needing more service? Where do you think people wish to go—are there destinations needing additional service?

Question Title

* 9. Is any long-distance service currently operated in your area?

Yes, scheduled service

Yes, demand-response service