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Public Rider Survey
Public Rider Survey
We would like to obtain your feedback based on your experience when taking Winnipeg Transit. The survey will take approximately 5-10 minutes of your time.
Your time is appreciated in taking this survey. Thank you in advance!
OK
1.
Have you taken Winnipeg Transit within the last 12 months?
Yes
No
2.
Do you take public transit or Handi-transit?
Public Transit
Handi-transit
Both
Neither
3.
Which Route/Routes do you take?
4.
When taking public transportation, how many connections do you require to get to your destination?
1 connection
2 or more connections
I do not require a connection
5.
How satisfied are you with obtaining route/schedule information?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
6.
How long have you been a regular rider of Winnipeg Transit? Regular rider being, a person who rides at least once a week for a year.
Less than 6 months
6-12 Months
More than 12 months
7.
How often do you ride Winnipeg Transit?
1 day a week
2- 3 days a week
3+ days a week
8.
How do you obtain route/schedule information?
Winnipeg Transit Website/Navigo
3rd party Transit app
311
Google Maps/Apple Maps
Paper Schedule
9.
Please rate on a scale of 1 - 5 (1 being extremely dissatisfied, 5 being extremely satisfied) your satisfaction with the following aspects of Winnipeg Transit:
1
2
3
4
5
Frequency of service
1
2
3
4
5
Speed of service
1
2
3
4
5
Hours of service
1
2
3
4
5
Accessibility of bus stops
1
2
3
4
5
Safety on buses
1
2
3
4
5
Schedule of service
1
2
3
4
5
Not Applicable
10.
What is your reason for taking Winnipeg Transit
Convenience
I do not own a vehicle
I do not have a license
More cost effective
I do not like to drive in heavy traffic
Environment/Sustainability Concern
Other (please specify)
11.
What has your overall experience been like with the bus operators?
12.
How safe do you feel riding the bus?
Very safe
Somewhat safe
Somewhat unsafe
Not at all safe
Not Applicable
13.
In regards to safety, what concerns do you have riding the bus, if any?
14.
In the last year, have you encountered any issues riding the bus or in bus shelters?
Yes
No
15.
If yes, what have those issues been?
16.
Have you experienced any violence or safety issues while riding transit or waiting in transit shelters?
Yes
No
If so, please describes the incidents:
17.
How do you rate the cleanliness of the buses?
Very clean
Somewhat clean
Ok
Not very clean
Not clean at all
18.
Are you in favour of a bus shelter re-design?
Yes
No
19.
Would you be in favour of a shelter design that is not fully enclosed?
Yes
No
20.
How satisfied are you with the fare?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
N/A
21.
When riding Winnipeg Transit, what is your main source of payment method?
Peggo Card
Cash
Bus tickets
Paper Pass
22.
How satisfied are you with the Next Stop Announcement system?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
23.
What is your age range?
Under 18
18-24
25-34
35-44
45-54
55-64
65+
24.
What gender do you identify as?
Male
Female
Prefer not to say
Other (please specify)
25.
Please specify your ethnicity.
Caucasian
Indigenous/Metis
Black
Latin
Asian
Other
Unknown
Prefer not to say
26.
Do you have any comments/concerns
