Skip to content
Tokyo Central Customer Survey
Our Customers Matter Most
We're always striving to improve...please share your honest thoughts with us.
Answers will be used only for the purpose of making improvements to our store so we can better serve our customers.
*
1.
What is your gender?
(Required.)
Male
Female
Prefer not to answer
*
2.
What is your age group?
(Required.)
Under 18
18-24
25-34
35-44
45-54
55-64
65+
*
3.
What is your ethnicity?
(Required.)
American Indian
Asian
African American
Hispanic
Hawaiian or other Pacific Islander
White
Prefer not to answer
Other (please specify)
*
4.
In what city do you live?
(Required.)
Kailua
Kaneohe
Waimanalo
Honolulu
Aiea
Ewa Beach
Kapolei
Kunia
Pearl City
Wahiawa
Mililani
Waianae
Waipahu
Other (please specify)
*
5.
How Often do you visit us?
(Required.)
Less than once a week
Once a week
Twice a week
Three or more times a week
*
6.
How much do you spend during a typical shopping visit?
(Required.)
Less than $20.00
$20.00 - $50.00
$50.00 - $100.00
$100.00 or more
Prefer not to answer
*
7.
Since the store has changed from Times Supermarket to Tokyo Central, do you shop at this location
(Required.)
Less frequently
More frequently
About the same amount
8.
If More or Less frequent, can you briefly explain why?
*
9.
What is the primary reason for shopping at Tokyo Central Kailua?
(Required.)
Convenient location
Convenient Grab and Go Foods
Item Selection
Affordable Prices
Customer Service
Other (please specify)
*
10.
What departments/sections of the store do you
frequent
regularly
in our store?
Select top three.
(Required.)
Fresh Meat
Japanese Grocery
Seafood
Produce
Hawaii Souvenirs
Bakery
Beach Supplies
Delicatessen
Toys
Japanese Snacks
Sushi Counter
Poke Counter
American Grocery
Liquor
Other (please specify)
11.
What do you like about the departments that you frequently shop in our store?
12.
What departments/sections of the store do you
NOT
frequent regularly in our store?
Select all that apply.
Bakery
Poke Counter
American Grocery
Beach Supplies
Hawaii Souvenirs
Seafood
Toys
Japanese Grocery
Sushi Counter
Japanese Snacks
Fresh Meat
Liquor
Produce
Delicatessen
Other (please specify)
*
13.
Why do you
NOT
frequent the above selected departments in our store?
(Required.)
14.
What additions/changes to our store would make you shop with us more often?
*
15.
Do you frequent other Asian Specialty Markets?
(Required.)
H Mart
Palama Market
Marukai
Don Quijote
Nijiya Market
Seafood City
I do not regularly shop at Asian Markets
Other (please specify)
16.
What do you like most about the other Asian Market(s) you shop at?
*
17.
Where did you take this survey?
(Required.)
Taken at Tokyo Central Store
On-line/Website
18.
Thank you for your time. To receive your voucher for a
FREE Kewpie Mayonnaise
please provide your email address. Your email address provided here will only be used for the purpose of sending you this voucher. Please allow approximately 24 hours to receive your voucher.
19.
Would you like to add your email to our list to receive promotional emails?
Yes, please add my email to the email list.
No, do not add my email to the email list.
I'm already receiving your promotional emails