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Together + Better:
Annual Channel Partner Experience Survey


We are looking to you, our partner, to provide valuable insights on your experience, so we can enhance the quality of services, processes and products we serve you. Your feedback is important to us. Thank you for time and input.
1.Taking the last 12-months into consideration, how would you rank your overall experience with ABB Installation Products (T&B)?(Required.)
2.Please check the top three areas in which you think ABB Installation Products (T&B) meets or exceeds expectations:(Required.)
3.Alternatively, please check three areas in which you think ABB Installation Products (T&B) needs the most improvement:(Required.)
4.Please rate your experience with receiving our products into your warehouse:(Required.)
Poor
Fair
Good
Excellent
Best in class
N/A
5.Please rate your experience with operating in empower:(Required.)
Poor
Fair
Good
Excellent
Best in class
N/A
6.Please rate your experience in how well we support your sales efforts (e.g. training, marketing materials, technical support):(Required.)
Poor
Fair
Good
Excellent
Best in class
N/A
7.From one year ago, have you seen an improvement in customer service?(Required.)
No improvement
Somewhat improvement
Definitely improvement
N/A
8.How can ABB Installation Products (T&B) be easier to do business with?(Required.)
9.Can you elaborate on what markets you aim to grow in 2025, and how ABB Installation Products (T&B) can support?(Required.)
10.Who do you consider to be a best-in-class manufacturer and why?(Required.)
11.What products and/or solutions would you like to see offered in the future from ABB Installation Products (T&B)?(Required.)
12.Can you share an example of a recent successful collaboration between our teams? What made it successful?(Required.)
13.Any additional comments?
14.Please select what best describes your primary role within your organization:(Required.)
15.OPTIONAL: Would you like to discuss your answers with an ABB Installation Products (T&B) representative?