Winter 2015 User Study Survey The Texas Comptroller of Public Accounts is soliciting feedback to help us improve user experience for the agency website. We’ll use your feedback to enhance customer services and streamline the online experience. This short survey should take just a few moments to complete. Question Title * 1. What device are you using to access Comptroller.Texas.Gov? Desktop Tablet Smartphone Question Title * 2. How often do you print pages from our site? Frequently Sometimes Rarely Never Question Title * 3. How often do you print web pages? Frequently Sometimes Rarely Never Question Title * 4. How do you decide which pages to print? Question Title * 5. Do you prefer fewer long pages that require scrolling or a larger number of short pages that you navigate? Fewer, longer pages (more scrolling) More short pages (more navigating) Question Title * 6. What type of main navigation do you prefer? Simple drop-down menu and local navigation bar (like the current site) Large drop-down menu (like CNN) Combination drop-down/mega menu (like Amazon) Question Title * 7. Do you prefer to use the “back” button on your browser, or buttons or links (breadcrumbs) on the web page? Back button Breadcrumbs Question Title * 8. If you are learning something new are you most likely to: Watch a video Read instructions Combination of both None of the above Question Title * 9. Tell us what you’d like us to change about the current site. Done