Welcome to TechYukon’s Business Internet Survey!

TechYukon’s mission is to enhance the sustainability and economic impact of the technology industry sector in Yukon. We support member businesses with programs, information, networking, and professional representation.

The survey is being conducted to inform TechYukon’s efforts to contribute to current plans to improve the quality, suitability and affordability of internet services currently available in the Yukon.  

Before you start the survey, please know that that your individual responses will be kept strictly confidential – your answers will not be provided to any government or organization in any form which would allow the identification of an individual or a business.
Should you have any questions about the survey or encounter any difficulties, please do not hesitate to contact our executive director at 888-661- 5925, or at exec@techyukon.ca.

Thank you for taking the time to complete TechYukon’s Business Internet Survey.

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* 1. Overall, to what extent are you satisfied with the business internet services currently available in Yukon?

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* 2. Do you feel that your business operations are being hampered by current offerings for business internet services in the Yukon?

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* 3. If you answered yes to the question above, please describe how your business operations are being hampered by current offerings for business internet services in the Yukon.

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* 4. Do you feel that growth of your business is being constrained by current offerings for business internet services in the Yukon?

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* 5. If you answered yes to the question above, please describe how growth of your business is being constrained by current offerings for business internet services in the Yukon.

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* 6. To what extent are you satisfied with the affordability of business internet services currently available in the Yukon?

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* 7. Please describe what could be done to increase your satisfaction with the affordability of the business internet services you currently receive.

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* 8. How would you rate the reliability of your Internet service in terms of reliability?

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* 9. Please describe what could be done to increase the reliability of the internet services you currently receive.

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* 10. To what extent do you think fibre redundancy (having more than one backbone connection in/out of the Yukon) would improve the quality of service your business could provide to its customers? Please explain.

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* 11. To what extent do you think having higher download speeds would improve the quality of service your business could provide to its customers? Please explain.

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* 12. To what extent do you think having no usage caps would improve the quality of service your business could provide to its customers? Please explain.

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* 13. What download speed does your business currently have access to?

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* 14. What upload speed does your business currently have access to?

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* 15. What volume of bandwidth does your business require on a monthly basis?

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* 16. What is the size of your business (eg. number of employees)

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* 17. Do you use the internet as a tool for sales or service delivery?

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* 18. Are you a remote worker that requires high-end internet?

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* 19. Do you have any other comments or thoughts you would like to Share?

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